Hi Reg,
The 4.46 BETA does not resolve the issue with WARP redirect failure. I sent a
note about this (with full SNMP walks) to Karlnet tech support over 2 months
ago and haven't received any reply.
*********** REPLY SEPARATOR ***********
On 2004-11-30 at 11:25 AM TerabeamTechnical Services wrote:
>All, 4.46 is in our testlab and we are verifying against scenarios
>provided
>by customer reports.Not every customer symptom can be reproduced in a lab
>environment, but we are doing our best to qualify ALL.The networks that
>installed BETA 4.46 (July version), have reported that the problem was
>addressed. Some still have an occurrence but it is less frequent.I have
>sent
>previous emails asking everyone to confirm CPE transmit settings, verses
>overall SNR levels to base station and visa versa.When the Transmit Rate
>verses SNR settings recommendation was adhered AND v4.46 deployed at base
>station the occurrence of IP Freeze was far less frequent if not nullified.
>In some cases, this suggestion was not utilized and the freeze still
>occurred with v4.46. A small percentage still occurred after making
>transmit
>rate changes AND deploying 4.46.THE KEY IS TO REDUCE AVERAGE RE-TRANSMITS
>RATES!.
>
>We do not wish to rush this release of software, or burden our customers
>with "Try This" BETA bin files.The KarlNet Testlab is fast tracking this
>release as best possible, but because of the various
>deployments/hardware/RF
>noise floors.........it takes time.
>
>Thanks for your time and comments!
>
>Reg Mallory
>
>----- Original Message -----
>From: "Dan Metcalf" <dan.metcalf@wbsysnet.com>
>To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
>Sent: Monday, November 29, 2004 5:18 PM
>Subject: Re: [Karlnet] Terabeam-WISP list response
>
>
>> Yes I am waiting for this as well, I have documented over 300 retrans in
>> less than 20 seconds to a single CPE while other CPE's get 0 transmits
>> --- I believe a fix is in the works ---
>>
>>
>> Travis Mikalson wrote:
>>
>> > All I really want is to not have to manually restart my AP when I have
>> > a retransmit-related interface hang on my existing 4.xx series. Of all
>> > the new things we can do, look forward to, etc. etc. that's all I want.
>> >
>> > Dzevad Hadzic wrote:
>> >
>> >> Well as far as I know QoS in was promised before more than year and
>> >> we didn't even see beta firmware...
>> >> -----Original Message-----
>> >> From: Dan Metcalf [mailto:dan.metcalf@wbsysnet.com] Sent: 29. studeni
>> >> 2004 15:08
>> >> To: Karlnet Mailing List
>> >> Subject: Re: [Karlnet] Terabeam-WISP list response
>> >>
>> >> QoS for VoIP is important
>> >>
>> >> Dzevad Hadzic wrote:
>> >>
>> >>
>> >>> Great, can we now expect QoS in turbocell and maybe more options for
>> >>> bandwidth shapping (difrent speeds in difrent time of day or maybe
>eve
>> >>> difrent speeds for LAN and WAN?
>> >>>
>> >>>
>> >>> -----Original Message-----
>> >>> From: Norm Young [mailto:lists@applegatebroadband.net] Sent:
>> >>> Wednesday, November 24, 2004 8:12 PM
>> >>> To: Karlnet Mailing List
>> >>> Subject: Re: [Karlnet] Terabeam-WISP list response
>> >>>
>> >>> Whew! Looking forward to the new products! :)
>> >>>
>> >>> Thank you Reg, and have a Happy Thanksgiving.
>> >>>
>> >>> Norm
>> >>>
>> >>> ----- Original Message ----- From: "TerabeamTechnical Services"
>> >>> <Support@KarlNet.com>
>> >>> To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
>> >>> Cc: <techsupport@terabeam.com>
>> >>> Sent: Wednesday, November 24, 2004 8:13 AM
>> >>> Subject: [Karlnet] Terabeam-WISP list response
>> >>>
>> >>>
>> >>> All, I have inserted the response from Terabeam CEO addressing your
>> >>> concerns.
>> >>>
>> >>>
>> >>>
>> >>> Thanks
>> >>>
>> >>>
>> >>>
>> >>> Reg Mallory
>> >>>
>> >>> techsupport@terabeam.com
>> >>>
>> >>>
>> >>>
>> >>> Gentlemen:
>> >>>
>> >>> I am writing to you because I was forwarded an on-line thread in
>> >>> which you were expressing concern over how things are being run at
>> >>> KarlNet since its recent merger with YDI (now called Terabeam
>> >>> Wireless).
>> >>>
>> >>> I am Robert Fitzgerald, the CEO of Terabeam and I can be reached at
>> >>> the e-mail address above or by phone at 703-205-0600 and I will try
>> >>> to address some of your concerns. I want to thank you for your
>> >>> continued loyalty and support through the years, and especially over
>> >>> the last five months. I recognize the difficulty and uncertainty
>> >>> that you have experienced recently and we extend our apologies, but
>> >>> moreover, recognize that faithful and immediate action is required
>> >>> to rebuild our relationship.
>> >>>
>> >>> First, be assured that we are not killing TurboCell. KarlNet's big
>> >>> competitive advantage is TurboCell and the enhanced benefits of
>> >>> TurboCell. Why would we kill it? I can tell you that there was
>> >>> never any thought of killing TurboCell within this organization. We
>> >>> did stop selling board only/software solutions for a while, but due
>> >>> to customer demand, we have brought them back. We are introducing a
>> >>> low cost TurboCell CPE and once widely available, I am hoping that
>> >>> people will no longer require board only solutions since they are
>> >>> difficult to support and often the end customer's final solution
>> >>> isn't as good as it could be.
>> >>>
>> >>> We will be phasing out certain board configurations from the KarlNet
>> >>> Boards.
>> >>>
>> >>> This is being done for one or both of two reasons 1. Component
>> >>> obsolescence precludes us from continuing production of that board
>> >>> or 2. We can build faster and more powerful boards with improving
>> >>> technology.
>> >>>
>> >>> We did have some brief internal confusion regarding how we went to
>> >>> market and I apologize for that. We are now organized and want to
>> >>> serve you as we did in the past, both technically and
>> >>> professionally. In short, we can get back to business as it used to
>> >>> be. Your sales contact will be either Doug Harman or Sean Monahan
>> >>> who can facilitate your orders. Our support staff is
>> >>>
>> >>> ready to serve you.
>> >>>
>> >>> As an update, over the past few months we have made enhancements to
>> >>> our product line. Currently, we have a limited amount of KN-105 and
>> >>> KN-205 boards in stock, which utilize the PCM/CIA 802.11b radios.
>> >>>
>> >>> We have the new KN-150 board, which provide the same functionality
>> >>> as the KN-105 board, but operate with an Agere Hermes II or Atheros
>> >>> mini PCI radio.
>> >>>
>> >>> It supports 2.4, 5.8, or the 4.9GHz frequency. It is also backwards
>> >>> compatible with the older 802.11b radios.
>> >>>
>> >>> The KN-50 boards are also available. Based on the requests of
>> >>> customers, you
>> >>>
>> >>> will soon be able to use the standard configurator program to setup
>> >>> this board.
>> >>>
>> >>>
>> >>>
>> >>> We also have a full line of 'Backhaul' products from a 45Mbps full
>> >>> duplex to 1.25Gbps units.
>> >>>
>> >>> Again, I would like to extend our gratitude for your support and
>> >>> business over the years and we look forward to providing you with
>> >>> the highest level of service. Please contact Doug, Sean or myself at
>> >>> your earliest convenience
>> >>>
>> >>> to talk about how we can work together in the future or if you have
>> >>> any questions about the future of our company or our products.
>> >>>
>> >>>
>> >>>
>> >>> Sincerely,
>> >>>
>> >>>
>> >>>
>> >>> Robert Fitzgerald
>> >>>
>> >>> Terabeam , CEO
>> >>>
>> >>> (703) 205-0600
>> >>>
>> >>>
>> >>> _______________________________________________
>> >>> Karlnet mailing list
>> >>> Karlnet@WISPNotes.com
>> >>> http://lists.wispnotes.com/mailman/listinfo/karlnet
>> >>>
>> >>> _______________________________________________
>> >>> Karlnet mailing list
>> >>> Karlnet@WISPNotes.com
>> >>> http://lists.wispnotes.com/mailman/listinfo/karlnet
>> >>>
>> >>>
>> >>> _______________________________________________
>> >>> Karlnet mailing list
>> >>> Karlnet@WISPNotes.com
>> >>> http://lists.wispnotes.com/mailman/listinfo/karlnet
>> >>>
>> >>>
>> >>
>> >>
>> >>
>> >> _______________________________________________
>> >> Karlnet mailing list
>> >> Karlnet@WISPNotes.com
>> >> http://lists.wispnotes.com/mailman/listinfo/karlnet
>> >>
>> >>
>> >> _______________________________________________
>> >> Karlnet mailing list
>> >> Karlnet@WISPNotes.com
>> >> http://lists.wispnotes.com/mailman/listinfo/karlnet
>> >
>> >
>>
>>
>> _______________________________________________
>> Karlnet mailing list
>> Karlnet@WISPNotes.com
>> http://lists.wispnotes.com/mailman/listinfo/karlnet
>>
>
>
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