[Skimmertalk] Solution found for SkimSrv Error Access Violation (tried to write to 0x00000014)

SM5AJV sm5ajv at qrq.se
Mon Aug 27 11:38:40 EDT 2018


Ouch! I'm sorry!

I was too early, the Skimmer actually crashed today a couple of hours ago
But this time, there wasn't any ERROR in the system log.
Only the ESENT messages and the crash dialog from Skimmer.

But I think the actions that you advised helped in some way. I think the
up-time  has increased.

73
Ingo SM5AJV





Den mån 27 aug. 2018 kl 16:13 skrev SM5AJV <sm5ajv at qrq.se>:

> My Skimmer has been running without any crashes for a week now.
>
> A BIG THANK YOU to Bob!
>
> 73
> Ingo SM5AJV / SE5E
>
>
> Den mån 20 aug. 2018 kl 18:10 skrev SM5AJV <sm5ajv at qrq.se>:
>
>> FB Bob!
>>
>> I have now also changed my settings. I've only got a SSD on my PC.
>> I'll let you know if it works!
>>
>> 73 & Thanks!
>> Ingo SM5AJV / SE5E
>>
>>
>> Den mån 20 aug. 2018 kl 17:46 skrev Bob Wilson, N6TV <n6tv at arrl.net>:
>>
>>> I *think* I finally found a cure for this issue, as my Skimmers finally
>>> stayed up all night, for the first time in a week.  They had been
>>> crashing
>>> every few hours, ever since Windows 10 was "upgraded" to KB4343909 (OS
>>> Build 17134.228)
>>> <
>>> https://support.microsoft.com/en-us/help/4343909/windows-10-update-kb4343909
>>> >.
>>> I also tried a Lenovo BIOS update, and many other things, but nothing
>>> cured
>>> it until ...
>>>
>>> Solution:
>>>
>>> Settings -> System -> Power & Sleep
>>> Click *Additional Power Settings*
>>> (or use Control Panel -> Hardware and Sound -> Power Options)
>>>
>>> *Balanced (recommended)* is selected by default
>>>
>>> Select *High Performance* then click *Change plan setting*
>>>
>>> Click *Change advanced power settings*
>>>
>>> Under *Hard disk*, change *Turn off Hard Disk after -> Setting
>>> (minutes):  *
>>> to *0*  (or "Never").  The default is 15 minutes.  No other changes
>>> required.
>>>
>>> Click *Apply* and *Save Changes*.
>>>
>>> That's it.  No more crashes.
>>>
>>> Background:
>>>
>>> My Windows 10 desktop has two disk drives.  Drive C:, where the OS and
>>> Skimmer is installed, is a 512 MB solid-state drive (SSD).  Drive D:,
>>> which
>>> mostly contains data and installation programs (but no log files), is a 1
>>> TB spinning hard disk.  Only drive C: directories are in the Windows
>>> PATH.
>>>
>>> Before, after 15 minutes of inactivity, drive D: would spin down (I could
>>> hear it).  I could also hear it spin up whenever I moved the mouse to
>>> wake
>>> up the system, and noticed that SkimServ would immediately crash every
>>> time
>>> drive D: spun up.  I assume anti-virus scans by Windows Defender or
>>> MalwareBytes or other system activities would periodically do similar
>>> things to spin up drive D: in the middle of the night, which would also
>>> cause SkimServ to crash.
>>>
>>> By keeping it spinning, whatever I/O interrupt delays caused SkimSrv to
>>> fail seem to be avoided.  Maybe someone at Microsoft or Lenovo will
>>> eventually figure out what they broke, and I'll be able to go back to
>>> default Power settings, but for now, SkimServ is stable again.
>>>
>>> Please let us know if you see similar crashes in SkimServ after a Windows
>>> Update, and if this work-around also works for you.
>>>
>>> 73,
>>> Bob, N6TV
>>>
>>> On Thu, Aug 16, 2018 at 1:40 AM, Bob Wilson, N6TV <n6tv at arrl.net> wrote:
>>>
>>> > After working very reliably for months, my CW Skimmer Servers are now
>>> > crashing every few hours, starting about 2 days ago, after a Windows 10
>>> > service upgrade.  I'm running two Skimmers, from independent
>>> directories,
>>> > using independent Red Pitayas (but the same disk and same gigabit
>>> switch to
>>> > connect to them both to the same PC).
>>> >
>>> > The Windows Event Viewer, under Windows Logs, Application, shows a
>>> similar
>>> > error each time:
>>> >
>>> > Faulting application name: SkimSrv2.exe, version: 1.6.0.145, time
>>> stamp:
>>> > 0x2a425e19
>>> > Faulting module name: ntdll.dll, version: 10.0.17134.228, time stamp:
>>> > 0x2c71c7b8
>>> > Exception code: 0xc0000005
>>> > Fault offset: 0x00022e19
>>> > Faulting process id: 0x890
>>> > Faulting application start time: 0x01d4352a4ed8c491
>>> > Faulting application path: C:\Program Files (x86)\Afreet\SkimSrv2\
>>> > SkimSrv2.exe
>>> > Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
>>> > Report Id: 9b63df89-caba-4a8a-8163-c078fdeb2423
>>> > Faulting package full name:
>>> > Faulting package-relative application ID:
>>> >
>>> > The failure symptom is a pop-up window "Error writing to ...." , close
>>> > that and one skimmer server goes away, but the other shows zero
>>> decoders
>>> > and has to be restarted too.  Both seem to die at the same time.  Both
>>> are
>>> > using CWSL_Tee.
>>> >
>>> > I think I received some private email from someone (N4ZR?) saying they
>>> > were seeing the same thing, a month or so ago.
>>> >
>>> > Wonder if anyone else is seeing this now.  I have no idea how to fix
>>> > this.  I tried running a Windows Update again and it found some
>>> things, but
>>> > now it reports I am on the latest and there's nothing to upgrade.  SFC
>>> also
>>> > found no errors.   I can't find any pattern to the failures, they just
>>> > happen every few hours.
>>> >
>>> > In the Windows logs, before every failure, I see a many informational
>>> > messages that all look like this:
>>> >
>>> > svchost (6780,G,98) The beta feature EseDiskFlushConsistency is
>>> enabled in
>>> > ESENT due to the beta site mode settings 0x800000.
>>> >
>>> > But I don't know if that would have anything to do with this.  My C:
>>> drive
>>> > is an SSD.
>>> >
>>> > The Red Pitayas are fine, they're not crashing.  I just have to keep
>>> > restarting the Windows apps.  Of course I already tried rebooting
>>> > everything but it didn't seem to help.
>>> >
>>> > 73,
>>> > Bob, N6TV
>>> >
>>> _______________________________________________
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>>>
>>


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