[Skimmertalk] Solution found for SkimSrv Error Access Violation (tried to write to 0x00000014)

SM5AJV sm5ajv at qrq.se
Mon Aug 27 10:13:26 EDT 2018


My Skimmer has been running without any crashes for a week now.

A BIG THANK YOU to Bob!

73
Ingo SM5AJV / SE5E


Den mån 20 aug. 2018 kl 18:10 skrev SM5AJV <sm5ajv at qrq.se>:

> FB Bob!
>
> I have now also changed my settings. I've only got a SSD on my PC.
> I'll let you know if it works!
>
> 73 & Thanks!
> Ingo SM5AJV / SE5E
>
>
> Den mån 20 aug. 2018 kl 17:46 skrev Bob Wilson, N6TV <n6tv at arrl.net>:
>
>> I *think* I finally found a cure for this issue, as my Skimmers finally
>> stayed up all night, for the first time in a week.  They had been crashing
>> every few hours, ever since Windows 10 was "upgraded" to KB4343909 (OS
>> Build 17134.228)
>> <
>> https://support.microsoft.com/en-us/help/4343909/windows-10-update-kb4343909
>> >.
>> I also tried a Lenovo BIOS update, and many other things, but nothing
>> cured
>> it until ...
>>
>> Solution:
>>
>> Settings -> System -> Power & Sleep
>> Click *Additional Power Settings*
>> (or use Control Panel -> Hardware and Sound -> Power Options)
>>
>> *Balanced (recommended)* is selected by default
>>
>> Select *High Performance* then click *Change plan setting*
>>
>> Click *Change advanced power settings*
>>
>> Under *Hard disk*, change *Turn off Hard Disk after -> Setting
>> (minutes):  *
>> to *0*  (or "Never").  The default is 15 minutes.  No other changes
>> required.
>>
>> Click *Apply* and *Save Changes*.
>>
>> That's it.  No more crashes.
>>
>> Background:
>>
>> My Windows 10 desktop has two disk drives.  Drive C:, where the OS and
>> Skimmer is installed, is a 512 MB solid-state drive (SSD).  Drive D:,
>> which
>> mostly contains data and installation programs (but no log files), is a 1
>> TB spinning hard disk.  Only drive C: directories are in the Windows PATH.
>>
>> Before, after 15 minutes of inactivity, drive D: would spin down (I could
>> hear it).  I could also hear it spin up whenever I moved the mouse to wake
>> up the system, and noticed that SkimServ would immediately crash every
>> time
>> drive D: spun up.  I assume anti-virus scans by Windows Defender or
>> MalwareBytes or other system activities would periodically do similar
>> things to spin up drive D: in the middle of the night, which would also
>> cause SkimServ to crash.
>>
>> By keeping it spinning, whatever I/O interrupt delays caused SkimSrv to
>> fail seem to be avoided.  Maybe someone at Microsoft or Lenovo will
>> eventually figure out what they broke, and I'll be able to go back to
>> default Power settings, but for now, SkimServ is stable again.
>>
>> Please let us know if you see similar crashes in SkimServ after a Windows
>> Update, and if this work-around also works for you.
>>
>> 73,
>> Bob, N6TV
>>
>> On Thu, Aug 16, 2018 at 1:40 AM, Bob Wilson, N6TV <n6tv at arrl.net> wrote:
>>
>> > After working very reliably for months, my CW Skimmer Servers are now
>> > crashing every few hours, starting about 2 days ago, after a Windows 10
>> > service upgrade.  I'm running two Skimmers, from independent
>> directories,
>> > using independent Red Pitayas (but the same disk and same gigabit
>> switch to
>> > connect to them both to the same PC).
>> >
>> > The Windows Event Viewer, under Windows Logs, Application, shows a
>> similar
>> > error each time:
>> >
>> > Faulting application name: SkimSrv2.exe, version: 1.6.0.145, time stamp:
>> > 0x2a425e19
>> > Faulting module name: ntdll.dll, version: 10.0.17134.228, time stamp:
>> > 0x2c71c7b8
>> > Exception code: 0xc0000005
>> > Fault offset: 0x00022e19
>> > Faulting process id: 0x890
>> > Faulting application start time: 0x01d4352a4ed8c491
>> > Faulting application path: C:\Program Files (x86)\Afreet\SkimSrv2\
>> > SkimSrv2.exe
>> > Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
>> > Report Id: 9b63df89-caba-4a8a-8163-c078fdeb2423
>> > Faulting package full name:
>> > Faulting package-relative application ID:
>> >
>> > The failure symptom is a pop-up window "Error writing to ...." , close
>> > that and one skimmer server goes away, but the other shows zero decoders
>> > and has to be restarted too.  Both seem to die at the same time.  Both
>> are
>> > using CWSL_Tee.
>> >
>> > I think I received some private email from someone (N4ZR?) saying they
>> > were seeing the same thing, a month or so ago.
>> >
>> > Wonder if anyone else is seeing this now.  I have no idea how to fix
>> > this.  I tried running a Windows Update again and it found some things,
>> but
>> > now it reports I am on the latest and there's nothing to upgrade.  SFC
>> also
>> > found no errors.   I can't find any pattern to the failures, they just
>> > happen every few hours.
>> >
>> > In the Windows logs, before every failure, I see a many informational
>> > messages that all look like this:
>> >
>> > svchost (6780,G,98) The beta feature EseDiskFlushConsistency is enabled
>> in
>> > ESENT due to the beta site mode settings 0x800000.
>> >
>> > But I don't know if that would have anything to do with this.  My C:
>> drive
>> > is an SSD.
>> >
>> > The Red Pitayas are fine, they're not crashing.  I just have to keep
>> > restarting the Windows apps.  Of course I already tried rebooting
>> > everything but it didn't seem to help.
>> >
>> > 73,
>> > Bob, N6TV
>> >
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>


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