TenTec
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[TenTec] UPS

To: tentec@contesting.com
Subject: [TenTec] UPS
From: "Rob Atkinson, K5UJ" <k5uj@hotmail.com>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Wed, 14 Dec 2005 13:42:19 +0000
List-post: <mailto:tentec@contesting.com>
Re FedEx ground, does anyone know how they settle damage claims? In my experience with UPS, you are basically hosed. When you file a claim, their process calls for the settlement to take place with the shipper. They require that you surrender the merchandise in its box to them. They ship it back to the seller who has to file the claim. At that point, you have paid your money for something, and what you have to show for it is a little yellow piece of paper from UPS. On faith, you have to hope that the seller is honest and will file a claim, and make good on the deal with you. Now, in the case of Ten Tec, you probably have nothing to worry about, but if you bought something from some shlub, you may have paid $$$ for a little yellow piece of paper.
73
rob / k5uj

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