Gary,
If you paid for 2nd day air and it didn't come in 2 days you should
request a refund of the shipping.
From UPS Terms & Conditions of Service:
In the event UPS fails to attempt delivery within the time published on
the UPS website, or as provided when 1-800-PICK-UPS is called, UPS, at
its option, will either credit or refund the transportation charges for
each such package to the payer only, upon request, subject to the
following conditions. This is the sole remedy available under the UPS
Service Guarantee.
73,
Alan N5NA
Gary Tuck wrote:
> I am at the point of telling shippers, "If you use UPS, I don't want
> it."
>
> Twice this winter, I've followed the progress of a package on their
> web site to have it not arrive when scheduled. At 9 pm it suddenly
> says that it has been rescheduled for the next day. It was supposedly
> "out for delivery" on the day it was originally scheduled. It
> happened again yesterday with a repair coming back from TT. I paid
> extra for 2nd day air cuz of scheduling problems on my end, and no
> radio. I know that UPS will drop and run and don't want $2k of radio
> sitting open on my front porch either. Hope they get it right today.
>
> 73, Gary W7TEA
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>
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