I did not ask for a refund. I asked for support.
No where did you state your "policy" when I purchased the program.
The last new Yaesu you added is the FTDX-9000..
How long would it take to update the rig support. I sent Ron the URL to
download the data for the FT-450.. Do you realize how many owners of
Writelog have new radios??
You should support the program or take it off the market....
Bill W4WX
----- Original Message -----
From: "Wayne Wright, W5XD" <w5xd@writelog.com>
To: <writelog@contesting.com>
Cc: <k5dj@writelog.com>
Sent: Sunday, July 01, 2007 9:54 PM
Subject: Re: [WriteLog] Writelog
> Hi Bill,
> I am sorry you find my attitude poor, but I am not going to change my
> policy. If you recently purchased WL under the assumption that the FT-450
> was already supported, then I'll arrange for a refund. But your statement
> that you paid $65 indicates you bought it well before the FT-450 existed
> (as we have not charged that sum for many months), and if that is the case
> then I don't apologize for accepting your money for the use of WL since
> then.
>
> In case there is anyone else on the list that shares Bill's misconception:
> your WL purchase does not come with any promise for future functionality.
> If it doesn't do what you want it to do today, then don't buy it based on
> an assumption it will do something tomorrow as we make no such promise.
>
> I recognize that at this moment we are behind in terms of rig support.
> There are a number of new rigs on the market today that WL does not
> support. I wish I could promise we'll have drivers for them soon, but I
> make no such promise. Things are also busy at my day job.
>
> 73,
> Wayne, W5XD
>
>> MessageDear Wayne,
>> Well it wasn't a part time purchase on my part when I paid $65 for the
>> program! I assumed support would be provided. This really sucks since I
>> now have a new radio and no support.. You should notify the world of such
>> a poor attitude and support for something people put their money and
>> faith
>> in. I sure will be passing the word!
>>
>>
>> Bill W4WX
>>
>> ----- Original Message -----
>> From: Wayne, W5XD
>> To: 'Bill'
>> Cc: k5dj@writelog.com
>> Sent: Sunday, July 01, 2007 7:09 PM
>> Subject: RE: Writelog
>>
>>
>> Hi Bill,
>> Thanks for the inquiry.
>> I can't say when WL might add FT-450 support. As a matter of policy, I
>> won't say anything about features not already in the program because WL
>> is a part time effort, which means I don't really control how much time
>> I have to work on it.
>>
>> Wayne, W5XD
>> -----Original Message-----
>> From: Bill [mailto:w4wx@bellsouth.net]
>> Sent: Sunday, July 01, 2007 12:54
>> To: w5xd@alum.mit.edu
>> Subject: Writelog
>>
>>
>> Hello Wayne,
>> Can you tell me when the Yaesu FT-450 will be added to the WL
>> program?
>> Thanks
>> Bill W4WX
>> Please visit: www.geocities.com/w4wx1
>
>
> _______________________________________________
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> WriteLog@contesting.com
> http://lists.contesting.com/mailman/listinfo/writelog
> WriteLog on the web: http://www.writelog.com/
>
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