Hi Thomas, I have seen your RG8X/connector issue on occasion. Generally,
the cause is the center conductor is deformed when the cable is cut. The fit
is very tight as you mentioned and it takes very little deformation of the
center conductor to prevent insertion into the center pin.
There are cutters available that cut cleanly, making it much easier.
Typically many users will use diagonal cutters and they work by mashing the
cable fibers enough sever them. Close inspection will show the flattened strand
ends.
Sometimes you can sort of reshape the center conductor with long nose
pliers and clean up the center conductor o.d. with a small file or Dremel
tool.
A Dremel tool also will cut the center conductor cleanly without smashing
the fibers.
This same problem can also happen with Buryflex, LMR400 and 9913F7 cables
and PL259 connectors due to slightly larger center conductor.
Hope this helps.
73,
Gerald K5GW
GM Texas Towers
In a message dated 9/6/2015 7:39:01 A.M. Central Daylight Time,
tnoel@mac.com writes:
Matthew, Keith, and others,
I am retired, and like many I am on a very restricted budget for hobbies.
In spite of this I have made multiple purchases from DXE because of the
quality of product and service I have received. I made the comment here only
as a counterpoise to the unanimous praise seen. Perhaps my words might have
been chosen more carefully.
My stated intent to do no further business was because the response was
rude and abrupt. This was not an incorrect item shipped, or an unsuitable
item that slipped through quality control.
I called, described my problem and asked for confirmation that I had
ordered the correct connector, and if so, what might I be doing wrong. I was
not
loud, or accusing, or even indignant. I was met with an attitude summed up
as “How would I know what you are doing wrong, and what do you expect us
to do about it.?” I was shocked, said only “WOW” and hung up. At no time
was I loud or accusing. I don’t think my nose was “out of joint” or that I
needed “a strong cathartic” (wow - publicly suggesting that I am full of
crap)
Anyone can have a bad day, and I seem to have found this gentleman’ nadir.
That would be July 9th, early afternoon PDT.
I had purchased several DXE 6’ RG8X jumpers and 10 Amphenol Connex
182115-10 connectors, with the intent of cutting the pre-made jumpers and
terminating to make multiple short jumpers.Yes, I am that cheap. I discovered
that
the stranded center conductor would not pass into the crimp area of the
connector, and if it appeared that they had done so, some strands would be
held back and would short to the body of the connector.
The specs from Amphenol say the hole is .063, and RG8X should have a
center conductor of .056-.058. I have no way to measure the diameter of the
stranded conductor or the tiny hole for the crimp to ascertain the nature of
the problem.
I have been contacted by Mr. Duffy, who has promised to investigate the
specific physical problem and resolve it. Sorry for the drama here.
Thomas W Noel
KF7RSF
> On Sep 6, 2015, at 12:57 AM, Matthew King - KK4CPS <KK4CPS@gmail.com>
wrote:
>
> Thomas - as the former owner of a small business, I always wondered if
> people were giving me a second chance if I made a mistake. I can tell you
> this - if I was made aware of a mistake, it was fixed, handled, and made
> right on the spot. I'm hoping that you didn't decide to withhold future
> business from DX Engineering and speak negatively of them in a public
forum
> without at least calling a manager and making them aware of the situation
> and how things transpired in your first attempt to rectify the situation.
>
> Yours is the first "they were rude" story that I've ever heard about DX
> Engineering. I have a hunch that we've not heard the other side of the
> conversation. You'd already experienced the excellent service from them
> before, so I'd like to think if you gave them a second chance in proper
> fashion through proper channels that you'd see more of the great service
> that you'd grown accustomed to from prior dealings.
>
> Give them a call and get a manager (or the owner, Tim Duffy) on the phone
> and let them make it right for you, then come back and report that.
>
> To those that say they are overpriced on some things. No argument here,
but
> I did recently hear that they price match, so maybe that'll help!
>
> 73
>
> Matt
> KK4CPS
>
> On Sat, Sep 5, 2015 at 3:58 PM, Thomas Noel <tnoel@mac.com> wrote:
>
>> I shared the effusive praise opinion for DXE until a recent
transaction. I
>> purchased RG8X cable and ordered Crimp/Crimp connectors to go with. The
>> connectors supplied were for old style solid conductor 8X cable, and
their
>> DXE brand coax with a stranded center conductor would not fit into the
>> center crimp. When contacted, their only response was “So, what do you
>> expect us to do about it?” They would offer no solution, and were very
rude
>> on the phone.
>>
>> I will not do business with them again.
>>
>> Thomas W Noel
>> KF7RSF
>>
>>> On Sep 5, 2015, at 3:36 PM, w1yw via TowerTalk
<towertalk@contesting.com>
>> wrote:
>>>
>>> A first rate operation, always helpful, always fast and friendly. Great
>> prices. Absolutely no complaints.
>>>
>>> 73
>>> Chip W1YW
>>>
>>> Sent from my iPad
>>> _______________________________________________
>>>
>>>
>>>
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>> _______________________________________________
>>
>>
>>
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