I think what Tom may have meant is that it would have less costly IF they
solved the issue a lot earlier. Who knows what Yaesu is really thinking but I
can tell you at my firm - Nortel - customer feedback is taken exceptionally
seriously and we figure the cost of losing customers and trying to regain them
is
far greater than fixing our mess in the first place - and as quickly as
possible.. I still think that if ARRL did adequate product reviews which cited
the
rig specifically and clearly as having these types of issues the pressure
would be difficult to resist - especially if Kenwd and Icom made an issue of it
in
their ad's...
In a message dated 1/5/04 9:48:45 PM Eastern Standard Time,
rwmcgwier@comcast.net writes:
> That is not what Tom suggested. What he said was that Yaesu, knowing of
> the
> problem through SEVERAL generations of bloody radios has done nothing about
> fixing the design, even when the fix was a trivial change of a couple of
> few cent parts.
>
> Bob
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