After I packed my vacation-QTH Eagle improperly and damaged one of the
front-panel controls, I emailed TenTec for an RMA and shipped the radio
to them, advised of a 6- to 8-week time frame.
The radio was returned to me in about 5 weeks. The technician who very
kindly telephoned to expect delivery said the control was replaced and
the transceiver was aligned and generally gone over. I haven't taken it
out of the box yet; as I say, this is my vacation rig and I don't use it
here at home.
The price was reasonable and as expected. Overall, a good experience.
--
-- John K3GHH
On 1/23/19 6:03 PM, Michael Goins wrote:
TenTec repair has now had my Omni VII for 11 weeks. Is anyone else having
trouble with updates, general information, ec. regarding a rig there? When
I enquire, I get the "it's in the due, or on someone's desk, or the
original email agani "It takes X weeks, etc.
All I know is it was on some technician's workbench weeks ago.
Getting REALLY concerned.
Mike, k5wmg
BELLA GREEN BED AND BREAKFAST <http://www.youtube.com/watch?v>
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--
-- John K3GHH
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