Rick,
As always, your comments are extremely well put and to the point. I couldn't
agree more. I have an Orion II that needs to go back to TT for repair and in
time it will. They did a great job a couple of years ago and will do so again.
It will be worth the price.
Thanks for bringing some balance and sanity to the turmoil. I understand the
frustration of those of us who are loyal to the name, but the bashing, negative
comments and ,quite frankly, horrible business suggestions of so many who have
not been there are wearing out my delete key (hi).
Dave
WA3F
(and proud of it)
----- Original Message -----
From: "rick@dj0ip.de" <Rick@DJ0IP.de>
To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
Sent: Sunday, March 5, 2017 5:31:08 AM
Subject: Re: [TenTec] Ten Tec Repairs
Alan,
Actually it is personal although you probably don't realize it.
I find myself in a similar situation to Mike and fully feel for him.
Ham radio companies that don't have a large commercial business to compliment
their ham radio business are struggling to even stay alive.
I suggest you open up your own radio store or produce your own radios with your
own money and see how you feel when despite lots of positive feedback, some
people trash you for not yet having a perfect running operation.
In this forum and some of the others I am a member of, there is a steady stream
of feedback from happy owners who have just received their repaired radio back
from Ten-Tec. Supposedly the number is about 80 radios per month - I have no
way of verifying that. But I do see the feedback from happy users.
People blasting Mike and his operation are doing their best, knowingly or
unknowingly to convince Mike it's not worth it and this may potentially cause
him to shut down the business.
I find it particularly poor taste when someone does this and then won't even
sign his name and call sign!
If Mike gives up and closes down, soon lots of hams will be left with an
expensive paperweight on their desk - and part of the blame will be due to the
ongoing negativity spread by people for whatever reason.
After 9 years in the ham radio (commercial) business and owner of my own tiny
brand of radios, I get very annoyed when I see the behavior of some of the
people here.
Of course you and everyone else has the right to express their opinion.
But don't complain when some else expresses their opinion about your post,
unless they don't sign it with name and call sign.
Do you even have a call sign, Alan?
Are you not proud of it?
Why don't you state it when you post here?
73 - Rick, DJ0IP
(Nr. Frankfurt, Germany)
-----Original Message-----
From: TenTec [mailto:tentec-bounces@contesting.com] On Behalf Of alan corin via
TenTec
Sent: Sunday, March 05, 2017 1:04 AM
To: Discussion of Ten-Tec Equipment
Cc: alan corin
Subject: Re: [TenTec] Ten Tec Repairs
Rick,this is not personal why are you making it personal ? .People are stating
their recent experiences with Ten Tec if that offends you so be it .Are you the
arbiter of what can be said here ?Because you dont like it it cannot be posted
? The posting are neither slanderous or fictitious they are real .Thanks
-----Original Message-----
From: TenTec [mailto:tentec-bounces@contesting.com] On Behalf Of alan corin via
TenTec
Sent: Saturday, March 04, 2017 11:21 PM
To: Discussion of Ten-Tec Equipment
Cc: alan corin
Subject: Re: [TenTec] Ten Tec Repairs
These care not nasty comments they are reality checks .Stop making excuses for
sub par customer service.People are just stating their experiences,I hope thats
O.K with you .
From: Rick Cochran via TenTec <tentec@contesting.com>
To: tentec@contesting.com
Cc: Rick Cochran <wo8l@aol.com>
Sent: Saturday, March 4, 2017 3:15 PM
Subject: [TenTec] Ten Tec Repairs
Let me make a point very clear because some people make quite negative
comments.
I am in no way upset with Ten Tec's repairs or with the new system. I'm sure I
phoned Ten Tec in the past with very stupid service questions.
When Bill (I think that's his name but I am terrible with names) called to tell
me repairs on my OMNI VII were done, he was friendly and pleasant and
knowledgeable.
I hope Ten Tec returns to full form if possible.
In the meantime, nasty comments don't help anything.
73s,
Rick
WO8L
Sent from my iPhone
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