TenTec
[Top] [All Lists]

Re: [TenTec] Ten Tec Repairs

To: "'Discussion of Ten-Tec Equipment'" <tentec@contesting.com>
Subject: Re: [TenTec] Ten Tec Repairs
From: "rick@dj0ip.de" <Rick@DJ0IP.de>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Sun, 5 Mar 2017 11:31:08 +0100
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>
Alan,

Actually it is personal although you probably don't realize it.
I find myself in a similar situation to Mike and fully feel for him.
Ham radio companies that don't have a large commercial business to compliment 
their ham radio business are struggling to even stay alive.

I suggest you open up your own radio store or produce your own radios with your 
own money and see how you feel when despite lots of positive feedback, some 
people trash you for not yet having a perfect running operation.  

In this forum and some of the others I am a member of, there is a steady stream 
of feedback from happy owners who have just received their repaired radio back 
from Ten-Tec.  Supposedly the number is about 80 radios per month - I have no 
way of verifying that.  But I do see the feedback from happy users.

People blasting Mike and his operation are doing their best, knowingly or 
unknowingly to convince Mike it's not worth it and this may potentially cause 
him to shut down the business.

I find it particularly poor taste when someone does this and then won't even 
sign his name and call sign!

If Mike gives up and closes down, soon lots of hams will be left with an 
expensive paperweight on their desk - and part of the blame will be due to the 
ongoing negativity spread by people for whatever reason.

After 9 years in the ham radio (commercial) business and owner of my own tiny 
brand of radios, I get very annoyed when I see the behavior of some of the 
people here.  

Of course you and everyone else has the right to express their opinion.
But don't complain when some else expresses their opinion about your post, 
unless they don't sign it with name and call sign.

Do you even have a call sign, Alan?
Are you not proud of it?
Why don't you state it when you post here?

73 - Rick, DJ0IP
(Nr. Frankfurt, Germany)



-----Original Message-----
From: TenTec [mailto:tentec-bounces@contesting.com] On Behalf Of alan corin via 
TenTec
Sent: Sunday, March 05, 2017 1:04 AM
To: Discussion of Ten-Tec Equipment
Cc: alan corin
Subject: Re: [TenTec] Ten Tec Repairs

 Rick,this is not personal why are you making it personal  ? .People are 
stating their recent  experiences with Ten Tec if that offends you so be it 
.Are you the arbiter of what can be said here ?Because you dont like it it 
cannot be posted ? The posting are neither slanderous or fictitious they are 
real .Thanks

      


-----Original Message-----
From: TenTec [mailto:tentec-bounces@contesting.com] On Behalf Of alan corin via 
TenTec
Sent: Saturday, March 04, 2017 11:21 PM
To: Discussion of Ten-Tec Equipment
Cc: alan corin
Subject: Re: [TenTec] Ten Tec Repairs

These care not nasty comments they are reality checks .Stop making excuses for 
sub par customer service.People are just stating their experiences,I hope thats 
O.K with you .
      From: Rick Cochran via TenTec <tentec@contesting.com>
 To: tentec@contesting.com 
Cc: Rick Cochran <wo8l@aol.com>
 Sent: Saturday, March 4, 2017 3:15 PM
 Subject: [TenTec] Ten Tec Repairs
  
Let me make a point very clear because some people make quite negative comments.

I am in no way upset with Ten Tec's repairs or with the new system.  I'm sure I 
phoned Ten Tec in the past with very stupid service questions.

When Bill (I think that's his name but I am terrible with names) called to tell 
me repairs on my OMNI VII were done, he was friendly and pleasant and 
knowledgeable.

I hope Ten Tec returns to full form if possible.

In the meantime, nasty comments don't help anything.

73s,

Rick
WO8L 

Sent from my iPhone
_______________________________________________
TenTec mailing list
TenTec@contesting.com
http://lists.contesting.com/mailman/listinfo/tentec


  
_______________________________________________
TenTec mailing list
TenTec@contesting.com
http://lists.contesting.com/mailman/listinfo/tentec

_______________________________________________
TenTec mailing list
TenTec@contesting.com
http://lists.contesting.com/mailman/listinfo/tentec


   
_______________________________________________
TenTec mailing list
TenTec@contesting.com
http://lists.contesting.com/mailman/listinfo/tentec

_______________________________________________
TenTec mailing list
TenTec@contesting.com
http://lists.contesting.com/mailman/listinfo/tentec

<Prev in Thread] Current Thread [Next in Thread>