TenTec
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Re: [TenTec] Service

To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
Subject: Re: [TenTec] Service
From: "Rodney" <w3krq@dejazzd.com>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Tue, 5 Jan 2016 13:51:08 -0500
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>
I was Tech for a company, I had a company car and parts, when I called on some customers and explain our chargers they would say your not a Doctor,Surgeon, Lawyer.

-----Original Message----- From: John Henry
Sent: Tuesday, January 05, 2016 10:45 AM
To: tentec@contesting.com
Subject: [TenTec] Service

Something Dishop posted on QRZ I find it relevant to copy/paste to this
forum....

From Mike:
Let me clarify something: It takes one hour to look at the unit and return
it without repair is 140. If the tech repairs the unit in that hour it is
still $140. If it goes a second hour it is $265.

Let me make it more obvious: The first service hour is $140. Additional
service hours are $125. There is a minimum charge for ANY radio sent in of
one service hour, regardless of if we repair it or return it to you
unrepaired.

You can always buy a new radio. Buy a new one every year and then sell the
old one and you will NEVER have to worry about being charged for service.
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