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Re: [TenTec] USB to Serial adapter.

To: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Subject: Re: [TenTec] USB to Serial adapter.
From: Richards <jruing@ameritech.net>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Sun, 15 Apr 2012 16:51:11 -0400
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>
Maybe the Powerwerx work around will help...  Here is what they told me. 
  I will send you the attachment in a separate post.  //  K8JHR  //

_______________________________________
> James,
>
> Yes our USB cables have Prolific chips inside. Since Windows pushed out a 
> updated driver 3 weeks ago we've had a increase of service emails and calls 
> regarding cables failing.
>
> The attached service sheet will step you through the procedure to make sure 
> the correct driver is installed. This has fixed the majority of programming 
> problems we have encountered.
>
> Our serial programming cables do not use a chip. They communicate straight 
> through the comm port to the radio.
>
> Feel free to pass this information along. We are in the process of adding 
> this additional information to our troubleshooting section on our website.
>
> Brad Thomas
> Customer Service
> Powerwerx
>
> ===========================================


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