Let us know how you make out with Nationwide.
Carl Moreschi N4PY
121 Little Bell Dr.
Hays, NC 28635
www.n4py.com
On 9/8/2011 11:14 PM, Jack Emerson wrote:
> After dealing with multiple antenna repairs and fine tuning, 3 weeks ago I
> finally had my station the way I have always dreamed it to be. The perfect
> set up (for me) lasted all of 13 days. Last Friday evening, while I was
> driving home from work, looking forward to an extended holiday weekend of
> doing nothing but operating my station, my qth was hit by a very bad storm. I
> knew it was bad when I called home from my cell phone and heard a fast busy.
> It was confirmed when I had to clear fallen tree limbs and drive around
> fallen trees just to get to the house. And my worst fears were realized when
> I fired up the station and the Orion 2 refused to come on. Total damages, one
> week later, multiple appliances in the house, tel line, 1 computer, the
> computer dsl line, a tv, my ham station accessory pwr supply, my stack match,
> my tic ring motor, and MY ORION 2 !!
>
> I spent the weekend visiting a couple local hams, and played around with
> their top of line rigs. For me, it just wasn’t the same. The K-3 I played
> around with was too small, and I didn’t like the way the received audio
> sounded. (Though the outboard frequency sweep is so cool!!! Come on Ten Ten,
> you’re way late on getting yours to market.)
>
> I wanted another 02.
>
> Nationwide has been very understanding over the years, and has always given
> me some slack when it comes to my passion for ham radio and covering storm
> damage. But I clearly heard the adjuster GULP when I gave her the replacement
> cost on my fried O2. She said she would have to get back to me.
>
> On Tuesday I called Stewart at the Ten Tec sales desk, and he said they had
> one O2 left in stock, a demo unit. ( Ten Tec, I know you guys have always
> been different, but you’ll make more sales if you keep ur current production
> models in stock !!)
> On Wednesday, Nationwide was starting to hedge, but I could not go another
> weekend without an O2, so I went ahead and bought the last one in stock, even
> though I had not yet received Nationwide’s assurance of coverage. I told the
> adjuster that, despite the rough economy, I didn’t care, I was getting
> another O2 whether they covered it or not. ( Not exactly what I told my xyl,
> though.)
>
> The radio was delivered less than 24 hours later, and I spent an hour or so
> tonight plugging in the various accessories. When complete, I fired up the
> radio and it was completely locked up. It wouldn’t change bands, and none of
> the knobs worked. I did 3 master resets, but the new 02 still would not
> unlock. I was so mad, Ten Tec had obviously sold me a bad radio. In my mind,
> I was already planning to drive there straight away Friday mng, and demand
> they refund my money.
> Then, on a lark, I unplugged all my accessories and tried again. Guess what?
> The O2 fired up perfectly fine. The problem was in my remote encoder. Either
> it or the cable had been zapped by last Friday’s lightning strike, and having
> it plugged in had locked up the rig.
>
> So I apologize to Stewart and Ten Tec for everything I muttered under my
> breath. I’m so glad to be back on air and all is well in my world tonight.
>
> I will spend the weekend working on the tic ring and some of the accessories
> in the shack, but it feels so good to have an O2 back in the shack and to be
> back on the air with the radio I love.
>
> 73 de Jack W4TJE
> Fancy Gap, VA
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> TenTec@contesting.com
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