Yes, 8% is about correct in terms of $ of retail vs. $ of returns. Most of
the RTV items (Return To Vendor) are approved as "destroy on site" so off to
the compactor/crusher they go. Now I say, just whom do you think pays for
this? We do, the customers.
Abuse it and loose it or abuse it and pay for it elsewhere.
73
Bob < K4TAX
----- Original Message -----
From: "Bill NY9H" <ny9h@arrl.net>
To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
Sent: Sunday, July 24, 2005 9:26 AM
Subject: Re: [TenTec] 30-day Return Policy
i remember reading about 8% being the "returns" number at the "home
improvement category" stores. Also that they contract a third party
to watch the customer names on the returns to monitor the activity.
After a certain point that "refuse the returns'. I don't
remember if it was 8% of items or dollars... either is a difficult
business situation. At "my" Home depot there is a sign over the
return register : if it doesn't look good enough for you to buy it,
then RTV... return to vendor... hate to be a supplier to most of
todays big box retailers....
bill
At 09:29 PM 7/23/2005, you wrote:
I commented to one respondent privately regarding the return policy issue.
In that comment I revealed the return practice at one of the major "home
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