Dont confuse Solar Edge with the installer, usually two different entities,
maybe even three, since sometimes they use an additional third party to
install….Solar Edge is very aware of the problem, I may still have an email
from an engineer in 4X from 2019, when my neighbor had a 14 panel roof array
mounted. In my case the ARRL was very helpful, and the installation company
were total jerks. Of course , I couldnt help but rub it in when they had to
come back, tear everything off, and rebuild it with the twisted cabling and
newer optimizers….but then again, they probably got paid twice, once to do it
wrong, and on e to do it right !!
Sent from my iPad
> On Jul 16, 2024, at 4:36 PM, Bob Kozlarek WA2SQQ <wa2sqq@gmail.com> wrote:
>
> Jim
> When the installation was completed I was told they would turn it on to do
> preliminary testing. I asked that they ring my doorbell and let me know.
> No doorbell, but I had my Flex on (40m & 75m) and saw about 1 minute of
> wideband QRM. I ran outside and he sarcastically said “I”m done, I don’t
> need your testing”. It was at that point when I filed a complaint. They
> apologized for the installers comments and expressed concern because they
> were one of their largest installers.
>
> I am going to coordinate the e-mail I received, and my response with the
> ARRL. What Inwas surprised at was that Solar Edge admitted that they had
> little experience in thee matters. They explained that the company
> originated in Israel where these problems don’t exist.
>
>
>> On 7/15/2024 6:23 PM, Bob Kozlarek WA2SQQ wrote:
>> I did file a
>> formal complaint with them.
>
> I'm at a bit of a loss as to why you've filed a complaint when you've
> yet to be harmed by the system. The fact that their systems have caused
> noise to others is NOT a valid reason for YOU to be complaining.
>
> 73, Jim K9YC
>
>
>
>
>
> *Best 73 de WA2SQQElmwood Park, NJ"The only dumb questions are those we
> don't ask"*
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