Well handled!!!!
73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist
ARRL Asst. Director, NW Division, Technical Resources
On 5/27/20 10:26 AM, Randy Diddel wrote:
Hello,
I am a couple of days behind posting this but wanted to update you all as I
know that you are hanging on the edge of your COVID seats! :-)
I found a “Contact the SEO” form on their site and submitted a detailed,
friendly summary of what has happened with the first repair attempt along with the
description of the issue and my concerns about safety, fire hazard, and liability. It also
allowed upload attachments so I included a copy of my repair ticket for good measure. This
was on Saturday afternoon (Memorial Day weekend).
One Monday (!!!) a representative from the CEO’s office called me on the phone
and took down some more details and contact information. I was shocked that anyone was
paying attention over the holiday weekend. I take this as a good sign that someone
deems this important enough of an issue to make contact with me right away. I
explained that I am not only interested in solving this for my own selfish reasons but
also for the general good and that I would make myself, radio gear, and oven available
for any testing, inspection, or potential remedy.
As before, I will post any and all developments as they come.
And, as a backup plan, I have ordered a couple of the real big ferrites from
Newark in case this all goes south and there is no resolution. I am trying to
run down a 12V inverter to temporarily power the oven to see if there is any
change in behavior. No luck yet, I may just go get a cheap one from Harbor
Freight.
73
K5RHD
/randy
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