Hello,
I am a couple of days behind posting this but wanted to update you all as I
know that you are hanging on the edge of your COVID seats! :-)
I found a “Contact the SEO” form on their site and submitted a detailed,
friendly summary of what has happened with the first repair attempt along with
the description of the issue and my concerns about safety, fire hazard, and
liability. It also allowed upload attachments so I included a copy of my repair
ticket for good measure. This was on Saturday afternoon (Memorial Day
weekend).
One Monday (!!!) a representative from the CEO’s office called me on the phone
and took down some more details and contact information. I was shocked that
anyone was paying attention over the holiday weekend. I take this as a good
sign that someone deems this important enough of an issue to make contact with
me right away. I explained that I am not only interested in solving this for
my own selfish reasons but also for the general good and that I would make
myself, radio gear, and oven available for any testing, inspection, or
potential remedy.
As before, I will post any and all developments as they come.
And, as a backup plan, I have ordered a couple of the real big ferrites from
Newark in case this all goes south and there is no resolution. I am trying to
run down a 12V inverter to temporarily power the oven to see if there is any
change in behavior. No luck yet, I may just go get a cheap one from Harbor
Freight.
73
K5RHD
/randy
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