Guillermo:
We are not experiencing the IP lockup problem. Our base units are custom
computers built from Karlnets FLASH ROM unit. I don't believe anyone running
the flash ROM is experiencing the lockup? They work with no lockups and work
well excluding the retransmit problem we also see with NDIS based clients
and the KN 4.45 firmware. We have requested the 4.43 firmware from support
to see if we downgrade a site to 4.43 will the NDIS isolated retransmits to
away. I will post our results when I have them.
Timothy J. Steele
MCSE
tsteele@e-isco.com
-----Original Message-----
From: karlnet-bounces@WISPNotes.com [mailto:karlnet-bounces@WISPNotes.com]
On Behalf Of karlnet-request@WISPNotes.com
Sent: Friday, November 12, 2004 8:52 AM
To: karlnet@WISPNotes.com
Subject: Karlnet Digest, Vol 23, Issue 20
Send Karlnet mailing list submissions to
karlnet@WISPNotes.com
To subscribe or unsubscribe via the World Wide Web, visit
http://lists.wispnotes.com/mailman/listinfo/karlnet
or, via email, send a message with subject or body 'help' to
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When replying, please edit your Subject line so it is more specific
than "Re: Contents of Karlnet digest..."
Today's Topics:
1. Re: Re: Attention to the Karlnet Big Wigs (Dan Metcalf)
----------------------------------------------------------------------
Message: 1
Date: Fri, 12 Nov 2004 11:53:03 -0500
From: Dan Metcalf <dan.metcalf@wbsysnet.com>
Subject: Re: [Karlnet] Re: Attention to the Karlnet Big Wigs
To: Karlnet Mailing List <karlnet@WISPNotes.com>
Message-ID: <4194EA6F.4030409@wbsysnet.com>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
We are seeing this issue a lot, we see over 300 retransmits to a single
cpe within 20seconds.... while the other cpe's get no transmits
Guillermo Bricaire wrote:
>Hey Tim -
>
>One quick question...What are you doing to avoid karlenet IP lockup
>problem in you Base Units?? With such amount of clients in each ISP Base
>I guess this is an issue?
>
>Tnx-
>Guillermo
>
>-----Original Message-----
>From: karlnet-bounces@WISPNotes.com
>[mailto:karlnet-bounces@WISPNotes.com] On Behalf Of Timothy J. Steele
>Sent: Miircoles, 10 de Noviembre de 2004 10:38 a.m.
>To: karlnet@WISPNotes.com
>Subject: [Karlnet] Re: Attention to the Karlnet Big Wigs
>
>I would completely agree. We are a small ISP in southern Oregon with
>four
>mountain sites all running Karlnet 4.45 ISP base software. We have a
>subscriber base of about 300 subscribers all Karlnet based CPE
>equipment. We
>started in the day of PCMCIA windows based clients, and then moved to
>KN-100, then KN-50 and now KN-105 units. So we are running a large
>mixture
>of Karlnet based solutions. We have always had somewhat of a rocky road
>with
>Karlnet from the beginning, starting with the 1.0 to 1.2 firmware
>revision
>issues with the KN-50. But overall it has ALWAYS been a great solution.
>We
>currently have subscriber links over 20 miles with a good signal pushing
>over 1,000k each. That's a statistic even on a crowded site with over 70
>subscribers (we are running the 100 user versions of the ISP base
>software),
>we also have significant resources deployed to add four more sites all
>Karlnet based. We started the deployment of the Karlnet gear this
>summer. We
>are competing with three other wireless ISP's in our area, all offering
>CPE
>equipment under $300.00 (one is custom gear, the other is Brezecom
>based,
>and I am not sure what the 3rd is running) The KN-50 provided us with a
>price point of $299.99 for CPE equipment. Since the KN-50 we have been
>able
>to double our subscriber base due to this price point. Now I keep
>hearing
>runmors that Karlnet (Terabeam) is dropping the KN-50 line, and moving
>to a
>mini-PCI platform?
>
>Terabeam PLEASE take this advice:
>
> 1. Keep a compatible product with the existing 4.45 base
>software.
>Small ISP's (your customer base) cannot afford to switch out subscribers
>gear because the mountain site has changed to accommodate new standards.
>We
>are all limited by the FCC in the ISM band; there are only so many
>channels
>to work with to keep isolation. In 90% of the cases we cannot leave the
>existing ISP base in place to accommodate the old equipment then deploy
>a
>second to accommodate the new equipment. There simply are not enough
>channels in the band to make that work effectively. If standards need to
>change, then please deploy them on the newer frequencies without
>dropping
>the equipment we need to grow the existing 2.4 technology. This allows
>US as
>small ISP's to grow with you instead of getting hit by a title wave of
>changes that FORCE us to go somewhere else to get a consistent reliable
>supply of product.
>
> 2. Keep a product in the existing price point. As small ISP's we
>need something a residential customer can afford. We need a product that
>can
>perform reliably in the 2.4ghz band. As you know there are a lot of
>products
>in the 2.4ghz band that have become cheap and readily available. In
>order to
>keep that price point and to drive it down even further we need to stick
>with a solution that is 2.4 for residential subscribers. It's easy to
>sell a
>business a 400 or 500 dollar CPE but you completely cut off your
>residential
>customer base with that kind of a price point. This also accommodates
>the
>growth for the EXISTING customer base you already have "US" and every
>other
>ISP etc. out there with existing Karlnet based solutions deployed.
>
> 3. A consistent supply of product without change but with
>refinement. It seems the moment we get a Karlnet product, learn to use
>it,
>discover its quirks and iron them out the product completely changes
>direction? For example the KN-50 with firmware 1.0 supported both
>intersil
>and Orinoco based cards, then boom karlnet released 1.1 that dropped the
>intersil compatibility, then with 1.2 its back again with two revisions
>for
>hermies based chipsets? And now the KN-105 and KN-50 line is being
>dropped
>completely? What would have happened to Microsoft if every new version
>of
>windows abandoned all the software that would run on the previous
>version?
>Microsoft as any successful company knows you have to take your
>transitions
>slowly for our customer base to keep up with you, otherwise they will
>fall
>off the boat and you will lose them forever. In addition to that you
>also
>need a consistent supply of product. As small ISP's we typically buy our
>equipment in small chunks, ten units here, five here, etc. We cannot
>afford
>to tie up thousands of dollars in equipment. Most WISPS don't have those
>resources. We need a supplier that can take the small orders in stride
>and
>not take six months to get here.
>
> 4. SOME FORM OF COMMUNICATION. I check all three websites
>(terebeam,
>karlnet, YDI) on a daily basis for information on what is going on. Most
>of
>the updates seem to be for a stockholder rather than a customer. I am
>making
>make or break decisions in my company every day that relies on your
>product.
>Yet I don't even have a clue what equipment I will be using, or what is
>(or
>will) be available? I hear rumors on WISPNotes that is what I am using
>as my
>decision base? Keep the websites updated on WHAT PRODUCT is available
>and
>what WILL BE available, what is it compatible with? What will be the
>projected costs? All of these questions could be answered with some
>updates
>to your site. When you let the communication lie, we have to base our
>decisions on what might be completely incorrect information. You can
>loose
>your customer base rather quickly without those lines of communication.
>
>
>To close, I guess I have a love for your product. I have appreciated
>your
>support when we have needed it. I am impressed with the performance and
>reliability of the product we have deployed right now. Karlnet has never
>fallen short on the technology, just the organization and management of
>it.
>I know if you use the right combination of Karlnet based technology
>(provided you can find it) you can produce a faster, more robust, more
>reliable, less expensive solution that Motorola ever thought of. The key
>is
>what products, firmware's, and supporting hardware you use. Something
>Karlnet should have organized and packaged. To abandon such an awesome
>product is the WRONG decision. I want to see Karlnet (Terabeam) succeed.
>If
>small ISP's is not your customer base then let me know and I will move
>on to
>someone else. If it is, you are doing a poor job of keeping that base.
>For
>me to own over 400 Karlnet pieces of equipment with software etc. and
>not
>have a clue if I am even your customer anymore, I have no idea what
>product
>to buy, what my budget needs to be, where I need to be setting my price
>point, if I can grow my existing sites or not, do I use karlnet on the
>new
>sites, will product be available, if so what will that product be? I do
>not
>have an answer to these questions and many more. These are all answers I
>should have; the situation I (and other Karlnet WISPs) am in is
>ludicrous.
>We work hard enough to pioneer this industry; we don't need this huge
>unknown.
>
>Just my 2 cents.
>
>Timothy J. Steele
>e-ISCO
>tsteele@e-isco.com
>
>
>
>-----Original Message-----
>From: karlnet-bounces@WISPNotes.com
>[mailto:karlnet-bounces@WISPNotes.com]
>On Behalf Of karlnet-request@WISPNotes.com
>Sent: Wednesday, November 10, 2004 12:44 AM
>To: karlnet@WISPNotes.com
>Subject: Karlnet Digest, Vol 23, Issue 10
>
>Send Karlnet mailing list submissions to
> karlnet@WISPNotes.com
>
>To subscribe or unsubscribe via the World Wide Web, visit
> http://lists.wispnotes.com/mailman/listinfo/karlnet
>or, via email, send a message with subject or body 'help' to
> karlnet-request@WISPNotes.com
>
>You can reach the person managing the list at
> karlnet-owner@WISPNotes.com
>
>When replying, please edit your Subject line so it is more specific
>than "Re: Contents of Karlnet digest..."
>
>
>Today's Topics:
>
> 1. RE: Attention to the Karlnet Big Wigs (Herzog, Gary (ITC))
> 2. RE: Attention to the Karlnet Big Wigs (Noyan DEDE)
> 3. Re: Attention to the Karlnet Big Wigs (Norm Young)
> 4. Re: Attention to the Karlnet Big Wigs (Bob Hrbek)
>
>
>----------------------------------------------------------------------
>
>Message: 1
>Date: Tue, 9 Nov 2004 13:30:16 -0600
>From: "Herzog, Gary (ITC)" <gh@hctx.net>
>Subject: RE: [Karlnet] Attention to the Karlnet Big Wigs
>To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
>Cc: Support@KarlNet.com, dharman@terabeam.com
>Message-ID:
>
><C126554BF3D3304FB72BA5D390E28D802F82E3@hcmailclustera.hco.hc.hctx.net>
>
>Content-Type: text/plain
>
>
>
> I feel your pain in a big way I have been purchasing Karlnet
>hardware and software since 2001. I was told back then to find a
>reliable
>and cheep wireless point to point solution for the BIG local government
>agency that I work for. After looking at all of the other solutions at
>the
>time the Karlnet was the best fit for us. I have had NO issues with the
>hardware or software at all. We have a bunch of these radios
>installed
>here and we have demoed this to other agencies at to the advantage to
>wirelessly linking remote sites with Karlnet.
>
> Well with that said I went to place about a $10K order with
>Demarc
>Technology Group for radios that will support my on going agencies
>projects.
>I received an email back from Tony Morella telling me that they were not
>able to provide me with this TurboCell equipment any more. After
>researching
>this on the web I found that YDI/Terabeam Wireless had purchased Karlnet
>and
>that Terabeam Wireless with out notice decided to discontinue the boards
>that were used in most if not all OEM products. Apparently the venders
>were
>told that they would be able to get the dual port boards for some time
>and
>that never materialized. One of the reasons I went with Demarc
>Technology
>Group is the service they provided and how the radio hardware was setup.
>
> I then contacted a Doug Harman [dharman@terabeam.com] with
>YDI/Terabeam Wireless to find out what the deal was with stopping
>production
>of KN series boards. He told me that YDI/Terabeam Wireless thought the
>KN
>boards were inferior and had problems so they were going to a Mini-PCI
>based
>system. Well this system is more expensive and the configurations
>provided
>do not meet my needs like the Demarc Technology Groups solution did. I
>informed Doug that I personally thought that YDI/Terabeam Wireless was
>running a good thing by discontinue the boards that the OEMs were using.
>This ultimately hurts the customer and then YDI/Terabeam Wireless
>because if
>you hurt the customer the customer ultimately will not buy from you.
>
> Well the latest is that Tony with Demarc Technology Group is
>trying
>to help us out and come up with at config that will work for us. This
>solution uses a compact flash with Karlnet image on it to boot from and
>needs a different boot loader from YDI/Karlnet. From what I understand
>the
>new YDI/Karlnet simply have not been responsive to this request. I sure
>hope
>that YDI/Terabeam Wireless wakes up and starts helping their customers.
>
>Gary Herzog
>gh@hctx.net
>
>
>
>-----Original Message-----
>From: Alex Phillips [mailto:alexp@rbns.net]
>Sent: Tuesday, November 02, 2004 3:43 PM
>To: 'Karlnet Mailing List'
>Subject: [Karlnet] Attention to the Karlnet Big Wigs
>
>Guys,
>
>I am not sure what the hell is going on there but I have been trying to
>get a simple Key upgrade now for about 3 weeks.
>
>I bought my kn105 from CTI working with Liz Creekmore. This was a
>refurb and so had a previously released key. I bought the unit and
>purchased a single user key for a customer install. Turns out after I
>installed I had other customers who wanted services off this unit. So I
>requested a key upgrade like I have done in the past.
>
>My request has turned into a hot potato in that, now no one at
>Karlnet/YDI/Terabeam has authority to do such a thing.
>
>So, I am now posting on this list, that I am pretty much done with KN at
>this point. I want to say that Ed and Reg have been great to work with
>but I just cannot deal with this obvious act of destroying what used to
>be a good reliable product.
>
>I will continue to use KN but only used gear I can scavenge and only
>until I have had time to phase out 4 networks that have KN.
>
>I want to congratulate the management of Terabeam Wireless and YDI for
>killing this product with such haste and determination. I will also add,
>that I will NEVER EVER buy products from Terabeam Wireless /YDI ever
>again.
>
>Anyone who wishes to chime in at this time is welcome. Also, anyone who
>has keyed RG's in good condition feel free to email me off list.
>
>Maybe we should start a list called, "what to do now that karlnet sucks"
>
>Peace out.
>
>Alex Phillips
>Rural Broadband Network Services LLC
>www.RBNS.net
>www.HighSpeedLink.net
>540-246-2788
>
>
>_______________________________________________
>Karlnet mailing list
>Karlnet@WISPNotes.com
>http://lists.wispnotes.com/mailman/listinfo/karlnet
>
>
>
>------------------------------
>
>Message: 2
>Date: Wed, 10 Nov 2004 09:49:33 +0200
>From: "Noyan DEDE" <noyan@onur.net>
>Subject: RE: [Karlnet] Attention to the Karlnet Big Wigs
>To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
>Message-ID: <016166C7776B9C4A85724C5B8A3804B50A6A23@bigboss.onur.net>
>Content-Type: text/plain; charset="us-ascii"
>
>Gary,
>
>We have more equipment running KN software on Soekris boards than
>KN10x/20x hardware. The Soekris platform is much more reliable in terms
>of temperature issues in weatherproof enclosures. CompactFlash issue
>can be a pain but it is not something you can't handle. We've kept
>around 10 CFs loaded with KN bootloader just-in-case and we are happier.
>The only real pain in CF is that there are note switches to bring the
>unit back to factory default. You need to replace the CF in order to do
>that. If you are stuck with KN SW this is a safer path for you.
>Otherwise, I see that most of the KN customers are switching to Trango
>and Canopy based systems.
>
>Overall, I think this latest move from KN/Terabeam/YDI is not very wise
>but than again, they don't seem to care about it as the whole idea of
>this thing seems to be to wipe out the KN installed base in favor of YDI
>solutions. But what they don't see is that after all this commotion,
>none of the existing customers of KN will even come close to consider
>YDI/Terabeam based solutions.
>
>Too bad.
>
>Noyan Dede
>
>-----Original Message-----
>From: karlnet-bounces@WISPNotes.com
>[mailto:karlnet-bounces@WISPNotes.com] On Behalf Of Herzog, Gary (ITC)
>Sent: Tuesday, November 09, 2004 9:30 PM
>To: Karlnet Mailing List
>Cc: Support@KarlNet.com; dharman@terabeam.com
>Subject: RE: [Karlnet] Attention to the Karlnet Big Wigs
>
>
>
> I feel your pain in a big way I have been purchasing Karlnet
>hardware and software since 2001. I was told back then to find a
>reliable and cheep wireless point to point solution for the BIG local
>government agency that I work for. After looking at all of the other
>solutions at the time the Karlnet was the best fit for us. I have had NO
>issues with the
>hardware or software at all. We have a bunch of these radios
>installed
>here and we have demoed this to other agencies at to the advantage to
>wirelessly linking remote sites with Karlnet.
>
> Well with that said I went to place about a $10K order with
>Demarc Technology Group for radios that will support my on going
>agencies projects.
>I received an email back from Tony Morella telling me that they were not
>able to provide me with this TurboCell equipment any more. After
>researching this on the web I found that YDI/Terabeam Wireless had
>purchased Karlnet and that Terabeam Wireless with out notice decided to
>discontinue the boards that were used in most if not all OEM products.
>Apparently the venders were told that they would be able to get the dual
>port boards for some time and that never materialized. One of the
>reasons I went with Demarc Technology Group is the service they provided
>and how the radio hardware was setup.
>
> I then contacted a Doug Harman [dharman@terabeam.com] with
>YDI/Terabeam Wireless to find out what the deal was with stopping
>production of KN series boards. He told me that YDI/Terabeam Wireless
>thought the KN boards were inferior and had problems so they were going
>to a Mini-PCI based system. Well this system is more expensive and the
>configurations provided do not meet my needs like the Demarc Technology
>Groups solution did. I informed Doug that I personally thought that
>YDI/Terabeam Wireless was running a good thing by discontinue the boards
>that the OEMs were using.
>This ultimately hurts the customer and then YDI/Terabeam Wireless
>because if you hurt the customer the customer ultimately will not buy
>from you.
>
> Well the latest is that Tony with Demarc Technology Group is
>trying to help us out and come up with at config that will work for us.
>This solution uses a compact flash with Karlnet image on it to boot from
>and needs a different boot loader from YDI/Karlnet. From what I
>understand the new YDI/Karlnet simply have not been responsive to this
>request. I sure hope that YDI/Terabeam Wireless wakes up and starts
>helping their customers.
>
>Gary Herzog
>gh@hctx.net
>
>
>
>-----Original Message-----
>From: Alex Phillips [mailto:alexp@rbns.net]
>Sent: Tuesday, November 02, 2004 3:43 PM
>To: 'Karlnet Mailing List'
>Subject: [Karlnet] Attention to the Karlnet Big Wigs
>
>Guys,
>
>I am not sure what the hell is going on there but I have been trying to
>get a simple Key upgrade now for about 3 weeks.
>
>I bought my kn105 from CTI working with Liz Creekmore. This was a
>refurb and so had a previously released key. I bought the unit and
>purchased a single user key for a customer install. Turns out after I
>installed I had other customers who wanted services off this unit. So I
>requested a key upgrade like I have done in the past.
>
>My request has turned into a hot potato in that, now no one at
>Karlnet/YDI/Terabeam has authority to do such a thing.
>
>So, I am now posting on this list, that I am pretty much done with KN at
>this point. I want to say that Ed and Reg have been great to work with
>but I just cannot deal with this obvious act of destroying what used to
>be a good reliable product.
>
>I will continue to use KN but only used gear I can scavenge and only
>until I have had time to phase out 4 networks that have KN.
>
>I want to congratulate the management of Terabeam Wireless and YDI for
>killing this product with such haste and determination. I will also add,
>that I will NEVER EVER buy products from Terabeam Wireless /YDI ever
>again.
>
>Anyone who wishes to chime in at this time is welcome. Also, anyone who
>has keyed RG's in good condition feel free to email me off list.
>
>Maybe we should start a list called, "what to do now that karlnet sucks"
>
>Peace out.
>
>Alex Phillips
>Rural Broadband Network Services LLC
>www.RBNS.net
>www.HighSpeedLink.net
>540-246-2788
>
>
>_______________________________________________
>Karlnet mailing list
>Karlnet@WISPNotes.com
>http://lists.wispnotes.com/mailman/listinfo/karlnet
>
>_______________________________________________
>Karlnet mailing list
>Karlnet@WISPNotes.com
>http://lists.wispnotes.com/mailman/listinfo/karlnet
>
>
>------------------------------
>
>Message: 3
>Date: Wed, 10 Nov 2004 00:11:59 -0800
>From: "Norm Young" <lists@applegatebroadband.net>
>Subject: Re: [Karlnet] Attention to the Karlnet Big Wigs
>To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
>Message-ID: <008801c4c6fc$f4586af0$6501a8c0@Normsdesktop>
>Content-Type: text/plain; format=flowed; charset="iso-8859-1";
> reply-type=original
>
>And that is precisely the trajectory my WISP is on. Shifting our high
>end
>connections to Trango, and using KN for residential---as long as they
>last,
>but not building out any more KN WIPOPs---which is a pity, because the
>solution is a good fit for resi customers.
>
> I really don't understand the Terrabeam moves so far, because if they
>think
>
>I'm going to shift my high end efforts over to their other product
>lines,
>they've got another think coming, especially in light of what's
>happening to
>
>the KN line (---my guess is that I'll probably go out of my way not to,
>based on this experience--but fortunately, it's not out of my way).
>
>If Terrabeam wants to destroy the KN product line, for whatever
>unfathomable
>
>reason, it's their party--just don't expect my company to be a future
>customer.
>
>(Now would be a good time for someone from Terrabeam to explain what it
>is
>they are trying to accomplish, hint, hint.)
>
>Norm
>
>
>----- Original Message -----
>From: "Noyan DEDE" <noyan@onur.net>
>To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
>Sent: Tuesday, November 09, 2004 11:49 PM
>Subject: RE: [Karlnet] Attention to the Karlnet Big Wigs
>
>
>Gary,
>
>We have more equipment running KN software on Soekris boards than
>KN10x/20x hardware. The Soekris platform is much more reliable in terms
>of temperature issues in weatherproof enclosures. CompactFlash issue
>can be a pain but it is not something you can't handle. We've kept
>around 10 CFs loaded with KN bootloader just-in-case and we are happier.
>The only real pain in CF is that there are note switches to bring the
>unit back to factory default. You need to replace the CF in order to do
>that. If you are stuck with KN SW this is a safer path for you.
>Otherwise, I see that most of the KN customers are switching to Trango
>and Canopy based systems.
>
>Overall, I think this latest move from KN/Terabeam/YDI is not very wise
>but than again, they don't seem to care about it as the whole idea of
>this thing seems to be to wipe out the KN installed base in favor of YDI
>solutions. But what they don't see is that after all this commotion,
>none of the existing customers of KN will even come close to consider
>YDI/Terabeam based solutions.
>
>Too bad.
>
>Noyan Dede
>
>-----Original Message-----
>From: karlnet-bounces@WISPNotes.com
>[mailto:karlnet-bounces@WISPNotes.com] On Behalf Of Herzog, Gary (ITC)
>Sent: Tuesday, November 09, 2004 9:30 PM
>To: Karlnet Mailing List
>Cc: Support@KarlNet.com; dharman@terabeam.com
>Subject: RE: [Karlnet] Attention to the Karlnet Big Wigs
>
>
>
>I feel your pain in a big way I have been purchasing Karlnet
>hardware and software since 2001. I was told back then to find a
>reliable and cheep wireless point to point solution for the BIG local
>government agency that I work for. After looking at all of the other
>solutions at the time the Karlnet was the best fit for us. I have had NO
>issues with the
>hardware or software at all. We have a bunch of these radios
>installed
>here and we have demoed this to other agencies at to the advantage to
>wirelessly linking remote sites with Karlnet.
>
>Well with that said I went to place about a $10K order with
>Demarc Technology Group for radios that will support my on going
>agencies projects.
>I received an email back from Tony Morella telling me that they were not
>able to provide me with this TurboCell equipment any more. After
>researching this on the web I found that YDI/Terabeam Wireless had
>purchased Karlnet and that Terabeam Wireless with out notice decided to
>discontinue the boards that were used in most if not all OEM products.
>Apparently the venders were told that they would be able to get the dual
>port boards for some time and that never materialized. One of the
>reasons I went with Demarc Technology Group is the service they provided
>and how the radio hardware was setup.
>
>I then contacted a Doug Harman [dharman@terabeam.com] with
>YDI/Terabeam Wireless to find out what the deal was with stopping
>production of KN series boards. He told me that YDI/Terabeam Wireless
>thought the KN boards were inferior and had problems so they were going
>to a Mini-PCI based system. Well this system is more expensive and the
>configurations provided do not meet my needs like the Demarc Technology
>Groups solution did. I informed Doug that I personally thought that
>YDI/Terabeam Wireless was running a good thing by discontinue the boards
>that the OEMs were using.
>This ultimately hurts the customer and then YDI/Terabeam Wireless
>because if you hurt the customer the customer ultimately will not buy
>from you.
>
>Well the latest is that Tony with Demarc Technology Group is
>trying to help us out and come up with at config that will work for us.
>This solution uses a compact flash with Karlnet image on it to boot from
>and needs a different boot loader from YDI/Karlnet. From what I
>understand the new YDI/Karlnet simply have not been responsive to this
>request. I sure hope that YDI/Terabeam Wireless wakes up and starts
>helping their customers.
>
>Gary Herzog
>gh@hctx.net
>
>
>
>-----Original Message-----
>From: Alex Phillips [mailto:alexp@rbns.net]
>Sent: Tuesday, November 02, 2004 3:43 PM
>To: 'Karlnet Mailing List'
>Subject: [Karlnet] Attention to the Karlnet Big Wigs
>
>Guys,
>
>I am not sure what the hell is going on there but I have been trying to
>get a simple Key upgrade now for about 3 weeks.
>
>I bought my kn105 from CTI working with Liz Creekmore. This was a
>refurb and so had a previously released key. I bought the unit and
>purchased a single user key for a customer install. Turns out after I
>installed I had other customers who wanted services off this unit. So I
>requested a key upgrade like I have done in the past.
>
>My request has turned into a hot potato in that, now no one at
>Karlnet/YDI/Terabeam has authority to do such a thing.
>
>So, I am now posting on this list, that I am pretty much done with KN at
>this point. I want to say that Ed and Reg have been great to work with
>but I just cannot deal with this obvious act of destroying what used to
>be a good reliable product.
>
>I will continue to use KN but only used gear I can scavenge and only
>until I have had time to phase out 4 networks that have KN.
>
>I want to congratulate the management of Terabeam Wireless and YDI for
>killing this product with such haste and determination. I will also add,
>that I will NEVER EVER buy products from Terabeam Wireless /YDI ever
>again.
>
>Anyone who wishes to chime in at this time is welcome. Also, anyone who
>has keyed RG's in good condition feel free to email me off list.
>
>Maybe we should start a list called, "what to do now that karlnet sucks"
>
>Peace out.
>
>Alex Phillips
>Rural Broadband Network Services LLC
>www.RBNS.net
>www.HighSpeedLink.net
>540-246-2788
>
>
>_______________________________________________
>Karlnet mailing list
>Karlnet@WISPNotes.com
>http://lists.wispnotes.com/mailman/listinfo/karlnet
>
>_______________________________________________
>Karlnet mailing list
>Karlnet@WISPNotes.com
>http://lists.wispnotes.com/mailman/listinfo/karlnet
>_______________________________________________
>Karlnet mailing list
>Karlnet@WISPNotes.com
>http://lists.wispnotes.com/mailman/listinfo/karlnet
>
>
>
>
>------------------------------
>
>Message: 4
>Date: Wed, 10 Nov 2004 02:34:46 -0600
>From: "Bob Hrbek" <bhrbek@jagwireless.net>
>Subject: Re: [Karlnet] Attention to the Karlnet Big Wigs
>To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
>Message-ID: <004801c4c701$65173150$85bf60cc@americas.cpqcorp.net>
>Content-Type: text/plain; charset="iso-8859-1"
>
>And Doug Karl is laughing all the way to the bank...... ;)
>
>
>----- Original Message -----
>From: "Noyan DEDE" <noyan@onur.net>
>To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
>Sent: Wednesday, November 10, 2004 1:49 AM
>Subject: RE: [Karlnet] Attention to the Karlnet Big Wigs
>
>
>Gary,
>
>We have more equipment running KN software on Soekris boards than
>KN10x/20x hardware. The Soekris platform is much more reliable in terms
>of temperature issues in weatherproof enclosures. CompactFlash issue
>can be a pain but it is not something you can't handle. We've kept
>around 10 CFs loaded with KN bootloader just-in-case and we are happier.
>The only real pain in CF is that there are note switches to bring the
>unit back to factory default. You need to replace the CF in order to do
>that. If you are stuck with KN SW this is a safer path for you.
>Otherwise, I see that most of the KN customers are switching to Trango
>and Canopy based systems.
>
>Overall, I think this latest move from KN/Terabeam/YDI is not very wise
>but than again, they don't seem to care about it as the whole idea of
>this thing seems to be to wipe out the KN installed base in favor of YDI
>solutions. But what they don't see is that after all this commotion,
>none of the existing customers of KN will even come close to consider
>YDI/Terabeam based solutions.
>
>Too bad.
>
>Noyan Dede
>
>-----Original Message-----
>From: karlnet-bounces@WISPNotes.com
>[mailto:karlnet-bounces@WISPNotes.com] On Behalf Of Herzog, Gary (ITC)
>Sent: Tuesday, November 09, 2004 9:30 PM
>To: Karlnet Mailing List
>Cc: Support@KarlNet.com; dharman@terabeam.com
>Subject: RE: [Karlnet] Attention to the Karlnet Big Wigs
>
>
>
>I feel your pain in a big way I have been purchasing Karlnet
>hardware and software since 2001. I was told back then to find a
>reliable and cheep wireless point to point solution for the BIG local
>government agency that I work for. After looking at all of the other
>solutions at the time the Karlnet was the best fit for us. I have had NO
>issues with the
>hardware or software at all. We have a bunch of these radios
>installed
>here and we have demoed this to other agencies at to the advantage to
>wirelessly linking remote sites with Karlnet.
>
>Well with that said I went to place about a $10K order with
>Demarc Technology Group for radios that will support my on going
>agencies projects.
>I received an email back from Tony Morella telling me that they were not
>able to provide me with this TurboCell equipment any more. After
>researching this on the web I found that YDI/Terabeam Wireless had
>purchased Karlnet and that Terabeam Wireless with out notice decided to
>discontinue the boards that were used in most if not all OEM products.
>Apparently the venders were told that they would be able to get the dual
>port boards for some time and that never materialized. One of the
>reasons I went with Demarc Technology Group is the service they provided
>and how the radio hardware was setup.
>
>I then contacted a Doug Harman [dharman@terabeam.com] with
>YDI/Terabeam Wireless to find out what the deal was with stopping
>production of KN series boards. He told me that YDI/Terabeam Wireless
>thought the KN boards were inferior and had problems so they were going
>to a Mini-PCI based system. Well this system is more expensive and the
>configurations provided do not meet my needs like the Demarc Technology
>Groups solution did. I informed Doug that I personally thought that
>YDI/Terabeam Wireless was running a good thing by discontinue the boards
>that the OEMs were using.
>This ultimately hurts the customer and then YDI/Terabeam Wireless
>because if you hurt the customer the customer ultimately will not buy
>from you.
>
>Well the latest is that Tony with Demarc Technology Group is
>trying to help us out and come up with at config that will work for us.
>This solution uses a compact flash with Karlnet image on it to boot from
>and needs a different boot loader from YDI/Karlnet. From what I
>understand the new YDI/Karlnet simply have not been responsive to this
>request. I sure hope that YDI/Terabeam Wireless wakes up and starts
>helping their customers.
>
>Gary Herzog
>gh@hctx.net
>
>
>
>-----Original Message-----
>From: Alex Phillips [mailto:alexp@rbns.net]
>Sent: Tuesday, November 02, 2004 3:43 PM
>To: 'Karlnet Mailing List'
>Subject: [Karlnet] Attention to the Karlnet Big Wigs
>
>Guys,
>
>I am not sure what the hell is going on there but I have been trying to
>get a simple Key upgrade now for about 3 weeks.
>
>I bought my kn105 from CTI working with Liz Creekmore. This was a
>refurb and so had a previously released key. I bought the unit and
>purchased a single user key for a customer install. Turns out after I
>installed I had other customers who wanted services off this unit. So I
>requested a key upgrade like I have done in the past.
>
>My request has turned into a hot potato in that, now no one at
>Karlnet/YDI/Terabeam has authority to do such a thing.
>
>So, I am now posting on this list, that I am pretty much done with KN at
>this point. I want to say that Ed and Reg have been great to work with
>but I just cannot deal with this obvious act of destroying what used to
>be a good reliable product.
>
>I will continue to use KN but only used gear I can scavenge and only
>until I have had time to phase out 4 networks that have KN.
>
>I want to congratulate the management of Terabeam Wireless and YDI for
>killing this product with such haste and determination. I will also add,
>that I will NEVER EVER buy products from Terabeam Wireless /YDI ever
>again.
>
>Anyone who wishes to chime in at this time is welcome. Also, anyone who
>has keyed RG's in good condition feel free to email me off list.
>
>Maybe we should start a list called, "what to do now that karlnet sucks"
>
>Peace out.
>
>Alex Phillips
>Rural Broadband Network Services LLC
>www.RBNS.net
>www.HighSpeedLink.net
>540-246-2788
>
>
>_______________________________________________
>Karlnet mailing list
>Karlnet@WISPNotes.com
>http://lists.wispnotes.com/mailman/listinfo/karlnet
>
>_______________________________________________
>Karlnet mailing list
>Karlnet@WISPNotes.com
>http://lists.wispnotes.com/mailman/listinfo/karlnet
>_______________________________________________
>Karlnet mailing list
>Karlnet@WISPNotes.com
>http://lists.wispnotes.com/mailman/listinfo/karlnet
>
>
>
>------------------------------
>
>_______________________________________________
>Karlnet mailing list
>Karlnet@WISPNotes.com
>http://lists.wispnotes.com/mailman/listinfo/karlnet
>
>
>End of Karlnet Digest, Vol 23, Issue 10
>***************************************
>
>_______________________________________________
>Karlnet mailing list
>Karlnet@WISPNotes.com
>http://lists.wispnotes.com/mailman/listinfo/karlnet
>
>
>
>_______________________________________________
>Karlnet mailing list
>Karlnet@WISPNotes.com
>http://lists.wispnotes.com/mailman/listinfo/karlnet
>
>
------------------------------
_______________________________________________
Karlnet mailing list
Karlnet@WISPNotes.com
http://lists.wispnotes.com/mailman/listinfo/karlnet
End of Karlnet Digest, Vol 23, Issue 20
***************************************
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