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RE: [Karlnet] KN50 packet loss bug

To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
Subject: RE: [Karlnet] KN50 packet loss bug
From: "KarlNet Support" <support@karlnet.com>
Reply-to: Karlnet Mailing List <karlnet@WISPNotes.com>
Date: Wed, 21 Jan 2004 17:36:10 -0500
List-post: <mailto:karlnet@WISPNotes.com>
Paul,

I understand this is frustrating and we are and have been attempting to
resolve it as quickly as possible. We always appreciate factual, complete
and consistent information in regards to issues of this nature. As soon as
the issue has been specifically identified and addressed the appropriate
actions will be taken for resolution.


KarlNet Technical Support
http://www.karlnet.com/Support/Supportmain.htm
614-822-5275 x 128
mailto://support@karlnet.com

-----Original Message-----
From: karlnet-bounces@WISPNotes.com
[mailto:karlnet-bounces@WISPNotes.com]On Behalf Of Paul Horak
Sent: Wednesday, January 21, 2004 2:40 PM
To: karlnet@WISPNotes.com
Subject: [Karlnet] KN50 packet loss bug


Can anyone at Karlnet give us an update on progress
with this? Do you want everyone who is suffering from
it to report it directly to you? I haven't bothered to
report our problems as clearly others have already
contaced Karlnet and you are already working on it.
However, I need the fix as fast as anyone else so I
assume that you will release it as soon as it is
available?

Cheers,

Paul


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