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Re: [Karlnet] 4.27 - ethernet port problem

To: karlnet@WISPNotes.com
Subject: Re: [Karlnet] 4.27 - ethernet port problem
From: Chris Conn <cconn@abacom.com>
Reply-to: karlnet@WISPNotes.com
Date: Wed, 06 Nov 2002 11:44:24 -0500
List-post: <mailto:karlnet@WISPNotes.com>
Charles Chia Sheng Wu wrote:
Karlnet that they never agreed existed is solved on the ethernet port of
the AP-1000 as well.


Chris, can you expand on this? We've also had a *mysterious* ethernet
problem that we were never able to figure out - but it didn't seem to affect
anything

Just curious to see if it's the same thing

Well, the only *mysterious* part about ours was that Karlnet told us only we as well as another Hyperlink customer had observed this problem on the AP1000. We were willing to ship one to karlnet for "study" since we had 3 units (out of 3 that we bravely upgraded to 4.02) doing this, but they refused. We even ordered a NEW AP1000, new key and new config/binfile from Hyperlink, and when we upgraded it (since even though we told Hyperlink to upgrade it before they shipped, it came to us with Lucent AP software) it behaved the same. We sent that one back in an RMA since everyone was telling us this problem did not exist.


The problem is as follows.

1) base station AP1000 running 3.88
2) upgrade to 4.02
3) everything works fine
4) reboot via software, save config via software, as many times as you want
5) still working fine

6) unplug the power cord of the AP1000 (for 5 seconds or 5 minutes)
7) power up the AP1000
8) look at the ethernet light and now notice you are having tons of "carrier sense" errors. Now the ethernet light blinks orange more than green
9) get complaints of poor throughput by customers
10) downgrade to 3.88
11) works fine again using 3.88


So, you can upgrade to 4.02 as long as you don't POWER OFF the unit. You can reboot it a hundred times if you want, but don't pull the plug.

That is the scope of it.

Chris


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