Bill, W6WRT wrote:
> ORIGINAL MESSAGE:
>
> On Mon, 1 Feb 2010 02:28:36 +0000, Charles Harpole <k4vud@hotmail.com>
> wrote:
>
>
>> Sorry, but I do not accept the answers to why there are no more ham
>> Heathkits, at least today.
>>
>
> REPLY:
>
> One more reason not mentioned so far is the cost of customer support.
> When the kit is built and doesn't work, the phone calls begin, not to
> mention the possibility of shipping it back and forth.
>
> Regardless whether the assembler made an error or a part is actually
> bad, those problems would be caught in a regular manufacturing plant
> and fixed much more cheaply, I'm sure.
>
They used to tell the story of a guy who did a beautiful job of
construction on a kit. It was a work of art, but it didn't work. As I
understand it had a lot of techs scratching their heads. Then some one
noticed those beautiful solder joints didn't look quite right. He had
never stripped ANY of the wires. You'd think it would have been evident,
but it is possible to make the job look good unless you look really
close <:-))
Today, service is questionable even with brand name construction.
73
Roger (K8RI)
> 73, Bill W6WRT
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