Now that is what is needed in this day and age. No Call or signature at the
bottom, but I wholeheartedly agree.
I've only had my OII for about six months and when connected to the RS232
(correctly!) within approx 2 minutes I was back operational with the new
updates and everything works as advertized.
73, John de VK2XGJ
Sometimes I pretend to be normal, but it gets boring.
So I go back to being me!
----- Original Message -----
From: "Bob Close" <rclose@nhwisp.com>
To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
Sent: Tuesday, March 03, 2009 1:48 AM
Subject: Re: [TenTec] New Firmware
>I just went back to the beginning of my watching this reflector--I was and
> am still considering the purchase of an O-VII to replace the venerable
> Omni
> VI+ . I started watching this to learn about the rig through the eyes
> of
> others. In this year I have learned the following: 1. The rig is great,
> it
> does the job it was designed to do. 2. Or, the rig sucks, because the user
> is computer illiterate or technology challenged.
>
> On the subject of the Orion software, it is even more obvious that many
> hams haven't the slightest idea of how two computer-based machines
> communicate with one another. I can't believe that one person, never mind
> scores of them, think that a serial connection communicates slower than
> using carrier pigeons, and that such behavior is poor programming by
> Ten-Tec, when the problem is simple: the rig owner is clueless as to how
> to set up for and to perform the upgrade, so they blame it on the rig
> manufacturer. One guy blamed a tuner problem on software! (even knowing
> his
> 20+ year old antenna had bad connections!!??) (I erased it, but seem to
> remember a tile of "buggy software problem in new release" .For God's
> sake,
> read the directions! (all of them, and if you don't know what a parity bit
> is or what is meant by flow control settings when setting up a serial
> connection, take five minutes to understand what you are doing, don't just
> skip over that paragraph!) If all else fails, think about your
> observations
> a bit before firing off a "Ten-Tec Sucks" posting, please. Blaming a
> KNOWN
> crap antenna problem on Ten-Tec software is absurd.
>
> Simply amazing, and indicative of a deep underlying concern I have about
> our
> society: Instead of an attitude of "can do" it is now "blame your
> inadequacies on someone else, preferably someone you can sue". Nobody
> reads
> release notes, nobody understands the meaning of "Beta", nobody takes time
> to learn about the computer or radio, or anything else they buy. They
> expect to know how to do things by some ethereal transfer of knowledge
> without effort. When things have sunk to such a low that egg farmers
> label
> their egg cartons with the warning "contains egg", you have to wonder what
> the hell is going on. Common sense isn't common any more. That's what we
> get when we elect lawyers to make the laws: Laws that require more
> lawyers.
> DUH! (whew, I feel better)
>
> As far as Ten-Tec monitoring and/or using a reflector to communicate: at
> what level of dumbness would they address their comments to? I think that
> they do a pretty good job of building rigs. I know they do a great job
> of
> repairing their stuff. Their documentation of hardware upgrades leaves a
> lot to be desired, while the documentation of theory of operation is
> excellent, giving me enough ammunition to solve or answer most questions.
> Overall, I do business with them because their stuff is better than the
> Japanese( entry to mid level )equipment. To find something that compares
> with a $5k Orion you need to consider a $10k rice box. On top of that, my
> cash goes to an American supporting his family, as opposed to a Japanese
> family. In today's world this is an important consideration, at least to
> me.
> I really don't think it is a manufacturer's responsibility to answer or
> even
> acknowledge questions that they have already addressed in the
> documentation.
> If they had a canned answer: "Read the Manual", people would complain that
> they didn't read it to them. If they were read to, people would complain
> about their inability to understand. If they spent enough time to help
> the
> guy understand, he would complain about the complexity of the product.
> No,
> I am ok with Ten-Tec avoiding this reflector--it proves they know where
> effort would be wasted.
>
> Some of you should consider going back to smoke signals! "Warning(insert
> ten languages here): use of smoke signals exposes you to smoke, which
> could
> make your eyes water. If you fall off the cliff because of watering eyes,
> remember: you were warned".
>
>
>>
>>
> _______________________________________________
> TenTec mailing list
> TenTec@contesting.com
> http://lists.contesting.com/mailman/listinfo/tentec
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