1) If it is a Hyperlink radio they will have the license key. Contact their
customer service. If you know who originally purchased it they should be
able to track it down.
2) Karlnet ver4.xx software automatically overwrites the radio firmware to
7.62 for the duration of the session. If you chack the card off-line it will
report whatever was flashed but in Karlnet use it operates as 7.62
The follwing assumes that you can get into the unit.
3) Turn off the watchdog timer in the setup field. It is only functional
when used with ethernet
4) Try changing channels. Sometimes it is an interference issue that causes
lockdown.
If you need a new license there are several on-line who can sell them to
you, including myself. Best bet is go back to the company that issued the
license.
Regards,
Eric Meth
IES Wireless
Cornwall, Ontario CANADA
email: emeth@ieswireless.net
-----Original Message-----
From: karlnet-bounces@WISPNotes.com
[mailto:karlnet-bounces@WISPNotes.com]On Behalf Of bradlists@mnns.com
Sent: Sunday, May 25, 2003 12:02 AM
To: karlnet@WISPNotes.com
Subject: [Karlnet] Karlbridge radio lockups / Licensing Question (be
gentle!)
Hello, all.
I've got a HyperLink Tech "SOHO Mini-ROR" here that I inherited on a buyout.
I'm seeing somewhat regular radio interface lockups - "somewhat" meaning
it happens often, but I cannot pin it down to a specific event or
condition. By "lockup", I mean the radio still appears to be attempting
to send and receive data, it's just all errors.
It's used as a customer "uplink" to our network, and sees fairly heavy
traffic all the time, compared to the average network user - 500-700kbps
continuous, sometimes more.
It's running KarlBridge 4.02, with an Avaya card internally running 8.10
firmware.
Performance is good overall when it's working, but RAS'ing in and
rebooting the bridge when it locks up (about every other day) is getting
to be a PITA.
It's acting as an ROR master and connecting to a spare segment on a
Lucent/Proxim ROR, running Lucent release 4.02 (actually, Karlnet 4.15,
correct?), and Lucent cards running 8.10 FW. I have not tried rebooting
the Lucent ROR to see if it restores the link like rebooting the SOHO
does, I'm using the other wireless segment for backhaul of other traffic,
so I've been avoiding any outages on purpose.
It also appears to lockup with a Lucent card running FW 8.10 as well (I
know, virtually the same thing with the exception of vendor ID's), so it
doesn't appear to be the radio per-se. It also happens with another like
unit I have sitting here as a spare.
One oddity I noticed is that no matter what card I put in the slot with
8.x firmware, it's reported as 7.52 in the configurator. But it *is* 8.10
because that was the trigger for me disassembling the unit to check it
out!
So, my question is two-fold. First, does this sound like a firmware
issue? I'm not intimately familiar with the idiosyncrasies of each
Karlnet release, which is why I'm asking the experts :) Secondly, since I
don't have a license key with the unit, how (or should I ask - can) do I
go about getting or retrieving a key and/or access to updated firmware to
push into the router?
If it sounds like a router firmware related issue, and I'm toast since I
don't have a key (and end up unable to retrieve one), I'm willing to
purchase a new firmware license just to get this monkey off my back, so
pointers here would be appreciated as well.
Thanks in advance for any and all help you can give! I appreciate it!
Brad
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