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Re: [TenTec] TenTec] low output on SSB with Omni VII

To: tentec@contesting.com
Subject: Re: [TenTec] TenTec] low output on SSB with Omni VII
From: Steve Berg <wa9jml@frontier.com>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Mon, 13 Jul 2015 14:52:30 -0500
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>
Back in 1979 Motorola was billing $65.00 an hour for my efforts. So, what Ten Tec is charging is not really out of line. A while back I had troubles with my Kenwood TS790A VHF/UHF multimode. It had low power output on SSB. Realizing that it was too old for Kenwood to service it, I took it to a prominent Midwest vendor for service. I explained the symptoms with great care. I got a call that they could find nothing wrong with it, so I drove up to their place, and watched the tech keying it on FM, saying that he could find nothing wrong with it. This was after Miles had retired... So, I paid them their fee, and had it fixed by a local tech who knows what he is doing. It was a bad diode on the ALC board. If you want competent service, you have to be willing to pay for it. All rigs have problems eventually. At least Ten Tec tries to service anything they ever made, assuming that parts are available. As opposed to their Oriental competition. It is hard to get parts even for very popular foreign radios now. I have worked as a service tech, and it is not an easy job.

73,

Steve WA9JML


On 7/13/2015 10:23 AM, Basilie Bill Actipis wrote:
*I wish it was $75.00 on a hour***"Now it's $110.00",* this is going to be the last Ten Tec I'll own, If my Jupiter breaks down I will sell it for parts!!!!!!!I can't afford them any more, Alpha rates are $160.00 on hour and if you are on the phone more than 15 minutes the $160.00 starts after 15 minutes on the phone too.*

*Bill / N1ASS 73........*
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