They only loose the sale if you go somewhere else and my guess is you ain't
going nowhere because you have already had your Yaesu, Icom, Kenwood
experience. If not you would have already dropped that cash on the latest
offering from one of those guys.
I'm guessing Ten-Tec makes a higher net profit building gear for the
government and building enclosures than on building Ham gear. They could
easily go the way of R.L. Drake but thankfully for us they have not. It
would be a sad day.
They have proven themselves capable of building one of the best receivers
available with hardware updates like the new sub receiver and new features
with the firmware releases that have been made to keep the Orion product at
the top of the heap. That's more than the other manufacturers are
doing.....That makes them a Leader in their market in my book!
Cecil
K5DL
----- Original Message -----
From: "Mike Stricker" <info4mjs@yahoo.com>
To: <tentec@contesting.com>
Cc: <jerry@w5jh.net>
Sent: Saturday, August 11, 2012 6:41 PM
Subject: Re: [TenTec] TEN-TEC announces new amplifier
Hi Jerry,
I understand your point perfectly well. John Henry told me that adjusting
the alignment is very easy...just changing a variable in the FW. If it is
that easy then it should be done so they can put that issue to rest. Others
have mailed TT and myself about this same problem.
Although you and others may not think that Ten Tec makes money off of
software updates, they do. I'm in the market for another radio and I like
Ten Tec but I don't like the fact that they can't solve simple issues in a
reasonable amount of time. Granted, they may make no money on fixing that
issue but they are going to lose at least a $2000 worth of sales because I
won't buy another product from them until they demonstrate that they can fix
a very simple issue. Heck, it's not like I'm asking for a new function:-)
I'm willing to bet that as long as they don't fix that bug, I will continue
to broadcast here and to John, that I am waiting and I suspect they'll lose
more than just my sale.
WA1SEO
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