I've experienced something like this a couple of times since 2004
when I bought my first piece of Ten Tec equipment. Being able to
talk directly to the tech who "specializes" in your rig,
troubleshooting over the phone, etc. really engenders loyalty. I've
since had four TT transceivers, amp, tuner, pod, mic, and more.
There is now an even better reason to buy American. Virtually
everything else I purchase now seems to come from China, from my
vitamins to kitchen appliances.
Gary W7TEA
Well, I well remember living in Flint, Michigan and having the
first one of my
544's <<Triton IV Digital>> having a problem with one of the
circuit boards and
Ten Tec just exchanged boards with me. They sent me a new board and
I sent the
troubled one back to them. No charge. And I well remember the
president, Jack
communicating with me in a hand written letter!
Paul, KD3JF
|