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[TenTec] One More Time

To: Tentec <tentec@contesting.com>
Subject: [TenTec] One More Time
From: Robert & Linda McGraw K4TAX <RMcGraw@Blomand.Net>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Fri, 22 Jul 2005 22:38:50 -0500
List-post: <mailto:tentec@contesting.com>
OK folks, lets face it, no one is happy. Oh but there are some that write and 
say that have an Orion and are very satisfied with their purchase.  Then 
there's those that feel as though they have been mislead, ripped off, 
downtrodden and abused and have purchased a dead-end radio.  Then there's those 
that have a really nice radio for the past 2 years, loved every minute of the 
time with the radio.  And then those that have had to re-boot or restart the 
radio with every action.

In reality there's 6 choices:
(a) Those that own an Orion
(b) Those that don't own an Orion
(c) Those that love their Orion
(d) Those that don't like their Orion
(e) Those that will buy from Tentec again
(f) Those that will never buy from Tentec again

Now lets face it, you've got to be in one of those 6 groups.

Fact is, Tentec has heard your needs, provided updated software FREE, added 
enhancements FREE, has a radio on the market that can be updated without 
changing model numbers and is one of the, if not the, finest receivers on the 
market today.  Have other companies done that?  I don't think so.  But folks 
are not happy.  After all, the Orion it isn't perfect and doesn't meet 
everyone's needs.  Folks, get real, it just won't happen.  If that were true, 
then Baskins Robbins would only serve one flavor of ice cream and every one 
would love that one flavor.  On the other hand, give the folks a choice and one 
group will be happy on one side and another group will complain on the other 
side.  Welcome to the world of "real life" and no, the world won't stop and let 
you off just because you belong to the "happy side" or the "unhappy side".

Now it seems that we keep forgetting, ham radio is only a hobby.  Expensive one 
to some, not so expensive to others.  It relative.  It's no different and not 
much more expensive in many cases than flying RC model planes.  One small radio 
glitch or one pilot error and a $2000 craft strikes tera-firma at a rapid and 
usually accelerating pace leaving one to collect the pieces and start all over. 
 And there's nothing offered FREE either.  Better yet, me for one, in the past 
I fly the real planes for a hobby.  Buy the farm with one of those babies and 
you just spent some $30 to $50K or more.  Oh, don't forget the required annual 
inspections at some $3000 to $5000 each and these don't seem very free either.  
And that too is only a hobby.

It's all a matter of perspective.  If you've stretched the family budget to get 
an Orion and you aren't happy, then perhaps you've made the wrong choice.  We 
do that from time to time because we're human.  Suck it up, admit it and go on. 
 Life continues.   But if you have sold the old Buick and the old truck and 
took the proceeds from the yard sale to get an Orion and you are smiling from 
ear to ear then you've made a great decision.

As to the ORION II, well time marches on.  Fact is, the electronics life cycle 
today in the design world is only about 2 to 3 years at best.  Remember just a 
few years ago we thought a 486 processor was the latest and greatest thing and 
would solve all our problems.  Little did we know.  Today, if you aren't at 1.3 
GHz or faster, you're out of date.  Companies must move ahead to stay alive in 
the world of business today.  Folks simply demand it.  Decisions must be made 
and unfortunately those decisions will not and never will make all folks happy. 
 I forget just who said it but I really think it's true, "one can satisfy 1/2 
of the folks 1/2 of the time and all the folks none of the time".

I applaud Tentec, the company owners, the engineers and the staff for doing 
what they believe is correct for most of the folks in an effort to provide a 
product that is unique and a good value to their customers.   Also one that is 
on the leading edge of technology.   I really don't think that many other 
companies that produce "hobby" equipment will listen and respond to their 
customers with the depth and integrity that has been done and shown by Tentec.

A happy Tentec owner
73
Bob, K4TAX
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