Hi Todd,
Your concerns are well founded, albeit unpopular among this group. I have
owned an Orion and returned mine because it suffered a catastrophic failure
within 26 hours of possession. TENTEC did not offer to cross ship a
replacement to me otherwise I would still be the proud owner of an Orion. I
ordered mine in late Sept. and was misled times too numerous to count into
believing it would be delivered before Thanksgiving 2002, then Xmas then
January. I finally quit asking when. Well, it didn't arrive until June 16
and then totally failed. I have owned many pieces of TENTEC gear and
currently am waiting for a mint CorsairII to arrive. In many ways I highly
recommend the TENTEC brand. If your expecting a completely finished ORION
radio now, right now; FORGET IT. However who else do you know will let you
order a $3500.00 radio and return it within 30 days for a full refund. The
Orion will be a great radio and worth the money WHEN ITS' FINISHED. If your
willing to put up with the annoyances go for it. If your expecting a near
perfect complete radio, save yourself the frustration. TENTEC could polish
their sales & marketing skills but for my money they still shine brightly.
BUY AMERICAN OR YOU SEND YOUR DOLLARS OVERSEAS! 73's Michael
-----Original Message-----
From: tentec-bounces@contesting.com
[mailto:tentec-bounces@contesting.com]On Behalf Of M.Todd Miskel
Sent: Saturday, August 02, 2003 8:19 AM
To: tentec@contesting.com
Subject: [TenTec] ORION Returns
Hello all, NOTE: This is not a bashing, but rather a concern. In the last 24
hrs I have heard 2 more people have returned their Orions to Ten tec. The
biggest complaints I have heard is that the Orion was an unfinished product
and released too early with many little bugs in it, No color display, (which
to me is no big detail) and non-linearity on the spectrum display. These
people claimed to both be engineers with one supposedly having a Phd in EE.
Their disappointment mainly was that for the cost of the radio, they
shouldn't have to be finishing Ten Tec's Beta testing for them out of their
own pockets.
One Gentleman said he will put his money down on 2 Brand X 7800's (which is
pricey!) but at least he knows he will have a finished product when it
arrives. I personally would like an Orion, but the more I hear of these same
complaints makes me continue to be cautious and stick with my Omni 6+. I
know not everyone wants the same thing from a radio, but is there any info
on how many Orions have been sold Vs. how many have been returned? For me,
this would be a good barometer on when the Orion has matured. I would buy TT
before another brand, but $3500 for me is an investment I don't want to be
dissatisfied with. 73. Todd
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