TenTec
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[TenTec] Orion

To: tentec@contesting.com
Subject: [TenTec] Orion
From: "Rob Atkinson, K5UJ" <k5uj@hotmail.com>
Reply-to: tentec@contesting.com
Date: Thu, 24 Jul 2003 02:56:31 +0000
List-post: <mailto:tentec@contesting.com>
I don't have an Orion and have not even seen one in operation but if it is all it is cracked up to be it will survive a few bad reviews.

I don't mind bad reviews if they are factual and report someone's true experience. When I'm considering a product I go out of my way to hunt for bad reviews and pay attention to what the writers have to say. If they are reporting a true experience it should be there along with the good reviews. Generally speaking I have more of a problem with rave reviews in eham (I've given my share of 5s to things too) that go on about how great something is in a vague way without making any specific observations or citing any sources of information. The eham review ratings are: 5 - Great! 4 - Good, 3 - OK, 2 - Needs help, 1 - Poor, 0 - Awful! I think there's been a problem with rating inflation (remember, I'm commenting generally--not about Orion)--most products I see get 5s. To me, there's nothing wrong with something being okay. I own lots of gear that are okay. Some good, a few that are great. Now, if we take the Orion ratings literally, the K6 gave Orion a 1. that means he said it was poor. Not awful, but poor. So, room for improvement there. the WB4 gave it a 3 meaning it was okay. I don't think there's anything wrong with being okay. To me, ideally the vast majority of stuff that gets reviewed ought to be 3s. 5 should really be reserved for the rare item that's so good, it could almost be used professionally or be run in CCS in a rack. Gaming the system by posting zillions of 5s to jack up the average just adds to the noise in the sig./noise ratio.

I think it is important for a company to get balanced feedback. No one does a company any favors by consistently bashing their products, but also, a company does not benefit from nothing but high praise if they have manufactured a few duds. What every company deserves is candid frank assessments. If that's what the 3 and 1 reviews were then they may have done more good than you think.

73,
Rob Atkinson
K5UJ

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