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Re: [TenTec] WOW SERVICE!

To: tentec@contesting.com
Subject: Re: [TenTec] WOW SERVICE!
From: "Dr. M.J. DiGirolamo" <DrD@2020.com>
Date: Sat, 23 Nov 2002 11:44:44 -0500
List-post: <mailto:tentec@contesting.com>
At 10:59 AM 11/23/2002, you wrote:
> Yaesu has had my VX-7R for two MONTHS!  :-(

Which is the reason I switched to Ten-Tec 15 years ago.  I had a new Ft-980
and got to use it 8 1/2 months out of its first year.


Last year I sent my Yaesu in for repairs. It took them 3 months and it was a royal pain in the buttocks to get anything out of them in the meanwhile. The communications were poor at best. Their customer service has fallen by the wayside. I have truly lost heart with them and no longer see Yaesu equipment as "the apple of my eye."

I will end on a positive note by saying that when it finally arrived it worked perfectly.

73,

Mike, W4XN


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