Every happy Jupiter owner on this list should post a positive review to counter
the slamming that is occuring. Keep it up, multiple times, until the childish
bashers subside.
JMHO
Duffy
>
> From: <n4lq@iglou.com>
To: <tentec@contesting.com>
> Date: 2002/04/26 Fri AM 10:18:58 EDT
> To: "Ten-Tec Inc. Amateur Radio Sales" <sales@tentec.com>,
> tentec@contesting.com, bill@spoke.net
> Subject: Re: Re: [TenTec] Jupiter taking a beating?
>
> The saving grace here is that all manufactures have the same opportunity
> to bet bashed. I think the Eham forum is a great means of passing along
> one's "feelings" but seldom do we see any technical data posted. These
> same type forums exist for most any appliance. Check out epinion.com.
> Here, you can find out about washing machines, vacuum cleaners etc.
> Recently I researched carpet shampooers and made a determination on which
> one to buy from epinion.com. My choice turned out wonderfully although I
> did have to wade through some useless postings.
>
> So yes, these public forums will affect sales and rightly so. Question:
> Would it be advisable for manufactures such as TenTec to solicit their
> customers to post their opinions to eham? Assuming positive postings from
> happy buyers would boost sales, it might be a good idea.
>
>
> Steve N4LQ
> -----Original Message-----
> From: "Ten-Tec Inc. Amateur Radio Sales" <sales@tentec.com>
> To: tentec@contesting.com
To: <tentec@contesting.com>
> Date: Fri, 26 Apr 2002 09:44:33 -0400
> Subject: Re: Re: [TenTec] Jupiter taking a beating?
>
> > Folks:
> >
> > The review process at eham.net exhibits some flaws.
> >
> > It provides a terrific forum for axegrinders to bash Ten-Tec, or any
> > other
> > manufacturer or entity that they see fit.
> >
> > You can see that there are two recent negative reviews of the Jupiter
> > there
> > that were posted by people who never owned the transceiver.
> >
> > There is one individual who has posted a total of 11 negative reviews
> > about
> > the Jupiter to eham.net at present. Only three of them (from the same
> > person) appear there presently.
> >
> > I know who has an agenda and who doesn't - writing a negative review
> > is fine; if you didn't like the radio, or it didn't work properly, so
> > be it.
> > There are reviews that appear there that reflect that. It's entirely a
> > different issue when you have 11 reviews of 1 radio posted by 1 person,
> > or have reviews that slam our equipment that are posted by employees
> > of dealers that don't sell Ten-Tec.
> >
> > There's no way for the reader to know any of this - and the end result
> > are unjustified negative reviews. That's a shame because ultimately
> > it's
> > going to lead to lost sales for Ten-Tec, and loss of revenue means less
> > products we're going to come up with in the future, less interest in
> > the
> > amateur radio market by our company, etc. Don't think it doesn't have
> > an impact - it most certainly does.
> >
> > Scott Robbins, W4PA
> >
> >
> >
> > -----------------------------------------------------------------
> > Ten-Tec, Inc., 1185 Dolly Parton Pkwy, Sevierville, TN 37862 USA
> > Contact Mon-Fri Eastern: Office/Tech (865) 453-7172 9 am-5 pm.
> > Repair (865) 428-0364 8-4. Sales (800) 833-7373 9 am-5:30 pm.
> > Fax (865) 428-4483 24 hrs. Visit us at <http://www.tentec.com>
> >
> > --->--->---> Please note: E-mail <sales@tentec.com> for sales
> > and general product info only. We presently do not offer
> > repair, parts, or kit building tech support by electronic mail,
> > please telephone (865) 428-0364 or (865) 453-7172.
> >
> > Ten-Tec manufactures amateur radio equipment, military and com-
> > mercial use HF radio equipment, custom aluminum and steel
> > enclosures and has an on-premises, fully equipped tool and die
> > facility supplying metal and plastic injection mold industries.
> > Potential tool and die, custom enclosure or communications
> > electronics customer? Contact us with your needs.
> >
> >
> >
> > _______________________________________________
> > TenTec mailing list
> > TenTec@contesting.com
> > http://lists.contesting.com/mailman/listinfo/tentec
> >
>
> _______________________________________________
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>
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