| Subject: | [CQ-Contest] ICE - FB customer service! | 
|---|---|
| From: | w2up@itw.com (Barry Kutner) | 
| Date: | Fri Jan 30 11:45:48 1998 | 
I recently purchased a 5 band bandpass filter unit from ICE, and there 
was a problem with one of the band filters. I sent the unit back to 
them, and they found a shorted capacitor.
Not only did the unit turn around within a week, but there was a $10 
bill enclosed with a note saying it was reimbursement for my shipping 
costs!
Thanks guys!
73 Barry
--
Barry Kutner, W2UP                            Internet: w2up@itw.com
Newtown, PA                                   Frankford Radio Club
                                           
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