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[WriteLog] Serial number problem with the install program

To: WriteLog@contesting.com
Subject: [WriteLog] Serial number problem with the install program
From: Frank Fallon <n2ff@optonline.net>
Date: Wed, 03 Dec 2014 23:26:15 +0000
List-post: <writelog@contesting.com">mailto:writelog@contesting.com>
As a long time RTTY contester and Writelog user I am very unhappy

This is my second e-mail (to Writelog support) in the last three days asking for help.

I am a long time Writelog user who just upgraded to a Windows 7 system and bought an downloaded the latest version of Writelog online but I am unable to install it as I cannot get it to accept the very long serial number. In fact I am not sure I have received a serial number as it is called an invoice number. I can't click and paste it and when I try to enter it manually the install program will accept only about half of the long string of letters. I have tried that 5 or 6 time with no luck. The install program stops accepting input half way though the string of letters and number.

Please provide me with a serial number or an alternate install method.

73 de Frank....N2FF......

P.S. if I have no response by Thursday mid day east coast time I will send this request to the reflector.
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