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[WriteLog] Can't install Writelog V11.1

To: writelog@contesting.com, NCCC <nccc@contesting.com>
Subject: [WriteLog] Can't install Writelog V11.1
From: Alan Maenchen <ad6e@arrl.net>
Date: Sat, 4 Feb 2012 05:35:58 +0000
List-post: <writelog@contesting.com">mailto:writelog@contesting.com>
My serial port "issues" seem to be getting worse with V10.84D so I bit the
bullet and downloaded V11.1 (full) after paying my fee.
BTW, thanks for making the payment process much easier than I remember.

V11.1 refuses to install.
My machine is a 2G quad core running W7-64 (home). I've installed other
stuff that used the msi installer so I don't think that is the issue.
There are six files in the zip:
  MSChart.exe
  Setup.exe
  SetupFullWithLog.exe
  SetupWlFull.exe
  WlFull01.cab
  writelog.msi

I ran all three installs. Each gave the same failure: It seems to be
looking for a file that it can't find but it won't tell me what file. This
was right at the beginning of the extract process and after i gave it my
new secret code. It was obvious that it didn't finish.
There is a log file which is quite long and the details are over my head,
but the final lines are:

Property(C): REGCODEOK = 1
=== Logging stopped: 2/4/2012  5:18:21 ===
MSI (c) (74:A0) [05:18:21:564]: Note: 1: 1708
MSI (c) (74:A0) [05:18:21:564]: Product: Writelog Version 11.01 --
Installation failed.

MSI (c) (74:A0) [05:18:21:565]: Windows Installer installed the product.
Product Name: Writelog Version 11.01. Product Version: 11.01.18. Product
Language: 1033. Manufacturer: WriteLog Contesting Software, LLC.
Installation success or error status: 1603.

MSI (c) (74:A0) [05:18:21:567]: Grabbed execution mutex.
MSI (c) (74:A0) [05:18:21:567]: Cleaning up uninstalled install packages,
if any exist
MSI (c) (74:A0) [05:18:21:568]: MainEngineThread is returning 1603
=== Verbose logging stopped: 2/4/2012  5:18:21 ===

Any help appreciated.  I hope to be on in the Sprint if I can get this
running.  If not, guess I won't be.

73, Alan  AD6E
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