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Re: [TowerTalk] Comtek stack unit failure

To: Ignacy Misztal <no9e@arrl.net>
Subject: Re: [TowerTalk] Comtek stack unit failure
From: kq2m@kq2m.com
Date: Sat, 05 Nov 2022 22:04:03 -0500
List-post: <mailto:towertalk@contesting.com>

Hi Ignacy,

In 2011 I had a failure of my ACB-80, 16 years after I bought it (1995). I sent it back to Comtek for repair, paid for the repair and received it back. Unfortunately I was extremely ill at the time and was unable to put it back in the field. (I was not operating at all). A few weeks before CQWWCW 2013, I rebuilt my 80 M 4-square and noticed that there STILL was no F/B of F/S. After inspecting it, I saw nothing obvious so I attempted to contact Comtek - by this point Comtek had been sold to DX Engineering - so I sent it to them for repair. They were kind enough to repair it at no cost to me and ship it back to me via 2 day UPS (also at no cost!).

Rod, K2RR told me at that time that the tech had discovered numerous cold solder joints underneath the circuit board as well as some debris - which together caused the malfunctions.

I received it back the night before CQWWCW and it worked perfectly! I was thrilled with the fabulous service of DX Engineering and really annoyed at the lousy service of Comtek which obviously did NOT test my unit two years before to make sure that it was working properly before sending it back to me.

Of course we all know now that DX Engineering bought Comtek and the Comtek units are no longer being built. In Spring 2022, one of the relays immolated and I sent it to DX Engineering for repair - and am happy to report another exceptional job by them, replacing the still functional but badly corroded old Comtek relays which were likely to catch fire as well.

Cold solder joints.  Check.  Relay issues.  Check_

In fairness, I have not had any trouble with my Comtek ACB-40, now 27 years old.

I have no real complaints. It's not realistic to not expect problems with units that live outdoors in an extreme wx environment continuously for 25+ years. For what I paid for the units and all the use I have gotten out of them and the performance that they have delivered for that long, I consider myself pretty fortunate.

73

Bob, KQ2M


On 2022-11-05 21:05, Ignacy Misztal wrote:
There were quite a few reports of failures of Comtek units usually
attributed to bad relays.  Recently my Comtek 2 stack unit was becoming
intermittent. It has sealed Potter-Brumfield relays so no water ingress. It
turned out that one connection was not soldered. Furthermore, the
jumper wire was very stiff and hard to solder. I am wondering what kind of
wire does Comtek use and whether Comtek's problems are due to poor
soldering with that wire?

Ignacy NO9E
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