Consistency - "control" in process terms - is next to godliness in product
quality. The idea with ISO is that you can't be consistent (including
consistently making crap) if you don't have your processes documented and you
don't consistently follow the procedures. ISO is to business processes what six
sigma is to manufacturing processes. Mostly, it is a shorthand way of proving
you met some minimal threshold of control to customers without the need for
them to validate compliance with an audit. Similar to saying that a computer
system is 21CFR11 or GAMP5 compliant, customers know what ISO 9000 means with
the advantage that with ISO you can be independently certified. Yes, it is a
waste of money if you sell a product where your customers don't care about the
processes. For some industries, it's the price you pay to play at a certain
level.
And the biggest waste of money in the 1990s was Y2K. Everybody got a new ERP
system that 95% of them didn't need.
Al
AB2ZY
-----Original Message-----
From: TowerTalk [mailto:towertalk-bounces@contesting.com] On Behalf Of David
Gilbert
Sent: Tuesday, January 03, 2017 7:23 PM
To: towertalk@contesting.com
Subject: Re: [TowerTalk] US Tower price increase
Agree. ISO-9000/1 basically required that you identify and document the
processes, equipment, and procedures you used in your business. It never
required that anything you did actually make sense or result in quality
product. It's totally desirable, of course, that you do all of that, but
ISO-9000/1 stopped short of any actual demonstration of appropriateness and
without that it mostly became a marketing gimmick.
Dave AB7E
On 1/3/2017 3:35 PM, Jim Thomson wrote:
> ## Both ISO-9000 and also ISO-9001 was about the stupidest thing
> that ever came out of downtown europe. Folks seem to think that ISO-9XXX
> means quality....it doesnt.
> Plenty of small business that went under cuz of ISO. U can easily be making
> crap, and be
> ISO certified. ISO has gone by the wayside these days for the most part,
> good riddance.
> Biggest waste of millions of dollars during the 90s.
>
> Jim VE7RF
>
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