On Sat,2/28/2015 2:04 PM, Kim Elmore wrote:
Several have mentioned potential failure points for the SteppIR antennas. I
haven't heard about many failures. In fact, I can't think of any. There are a
fair number in us by now. How often are failures encountered?
My 3-el SteppIR -- 20M - 6M, no trombones -- has been up for 4-5 seasons
(I lose track). I've had a few failures of the SYSTEM, all my fault.
Nothing I can blame on SteppIR. I'd buy it again, and I've recommended
it to friends.
I just had a failure in the system that I think I have isolated to a bad
coax connector. In the process of troubleshooting it, I managed to blow
up the controller. My fault. I tried to fix it, SteppIR was supportive,
but I failed, and sent it to them. It was returned fixed in 9 days. As a
former service manager for a sound company, I felt the billing was fair.
On the other side of things, my neighbor has a 3-el with trombones. It
arrived with failures of all three motor assemblies (he's a mechanical
engineer, he knows). It took SteppIR a LOOOOONG time to fix his stuff,
and it was under warranty. That was a couple of years ago, and K7IR
stepped in to ride heard and fix those issues. From my experience, I'd
say that he has.
73, Jim K9YC
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