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Re: [TowerTalk] Cubex & Tennadyne : 40M Spreaders Resolution

To: k2xx@swva.net, "Tower and HF antenna construction topics." <towertalk@contesting.com>
Subject: Re: [TowerTalk] Cubex & Tennadyne : 40M Spreaders Resolution
From: "May, Mark J." <mjmay@uic.edu>
Reply-to: "Tower and HF antenna construction topics." <towertalk@contesting.com>
Date: Wed, 13 Jan 2010 13:38:41 -0600
List-post: <towertalk@contesting.com">mailto:towertalk@contesting.com>
On Wed, January 13, 2010 1:36 pm, Joe Giacobello wrote:
> I just wanted to let everyone to know that through the intervention of,
> I believe, N4NW, I was contacted by e-mail and spoke with Roger of
> Tennadyne this afternoon.  He still had the original order that I had
> given him at Dayton.  Apparently, there was a misunderstanding.  I had
> given him the order but not provided a charge card number with the
> understanding at the time that he would contact me before shipment to
> obtain it.  Since he had no charge option shown on the order form, he
> never shipped.
>
> The bottom line is that he guaranteed me that two spreaders would be
> received by me within a week.  (I told him not to rush since UPS would
> require a dog sled to get up here to my house anyhow.)
>
> BTW, we had a very cordial, lengthy and productive discussion on the
> phone regarding quads, element fasteners and the use of Teflon insulated
> wire to prevent ice/snow buildup.
>
> 73, Joe
> K2XX
>
>
>
> Joe Giacobello wrote:
>> Scott, I have no doubt what you say is true, but I have been attempting
>> to order 40M spreaders from Cubex for several years.  While at Dayton
>> last May, Roger himself assured me that the spreaders were available an
>> I entered an order on the spot.  I have yet to receive the spreaders and
>> follow up e-mails and phone messages go unanswered.  In fact, I've yet
>> to receive an e-mail response or a return phone call regarding quad
>> parts in the several years since Tennadyne bought the Cubex business.
>> I've simply given up trying to deal with them.
>>
>> 73, Joe
>> K2XX
>>
>> scottw3tx@verizon.net wrote:
>>
>>> Hi Scott,
>>>
>>> Like many of the amateur antenna companies Cubex is a very small,
>>> family
>>> owned bussiness.
>>>
>>> I know the family that runs Cubex and they are top-notch!
>>>
>>> Most likely they are on a very deserved vacation, or a family member is
>>> ill,
>>> or they are maxed out with orders.
>>>
>>> I would suggest emailing  them as they may receive email even when away
>>> from
>>> the shop.
>>>
>>> 73, Scott W3TX
>>>
>>> -----Original Message-----
>>> From: towertalk-bounces@contesting.com
>>> [mailto:towertalk-bounces@contesting.com] On Behalf Of Scott McClements
>>> Sent: Tuesday, January 12, 2010 1:54 PM
>>> To: towertalk reflector
>>> Subject: [TowerTalk] Cubex & Tennadyne / Source for quad spreader hub ?
>>>
>>> Hi All,
>>>
>>> I apologize in advance for having to ask this question. Has anybody be
>>> in contact with Cubex/Tennadyne since December?  I've been trying to
>>> order quad spreader hubs since December. No answer of the phone, not
>>> returning calls or email.
>>>
>>> Are there any other US sources for aluminum spreader hubs besides
>>> Cubex?  I know max gain systems sells fiberglass, but I don't think
>>> they sell hubs.  If I can't get them from Cubex, I'll need another
>>> source (hopefully there is one).
>>>
>>> -Scott, WU2X
>>> _______________________________________________
>>>
>>>
>>>
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>>>
>>>
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>>
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