I've been reading similar reports about ICE for as long as this reflector
has been in existence. It surely can't be the size of the company, because
Dunestar, which has to be smaller, is quick to fill orders and responsive
on support and customer service queries.
73, Pete N4ZR
At 06:00 PM 12/8/2008, Fernando González wrote:
>Yep, it takes about six months to get a set of those. I have 2 sets of the
>419B's.
>
>Ok, thanks Jamie and all for the replies.
>What annoys me most is the lack of information from them. I´m not in a hurry
>and can wait longer but a message telling me that my order is being built or
>something would be greatly appreciated. It could be a small company with
>little human resources but I´m wondering if this is a new style of customer
>support or what. Got a friend in the US who phoned them several times a few
>months ago and didn´t get them on the phone either. The 60 days period to
>ask my bank to cancel the transaction have already expired so at this point
>I have nothing to do but to wait for my filter or die. Hope the filter came
>first. 73s and pleasant holiday season to all.
>EC1CT Fernando
>E-mail: ec1ct@ure.es
>
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