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Re: [TowerTalk] M2 customer service

To: <towertalk@contesting.com>
Subject: Re: [TowerTalk] M2 customer service
From: "Jorge Diez - CX6VM" <cx6vm.jorge@adinet.com.uy>
Reply-to: cx6vm.jorge@adinet.com.uy
Date: Fri, 10 Oct 2008 11:18:32 -0200
List-post: <towertalk@contesting.com">mailto:towertalk@contesting.com>
 
Thanks all for the mails.

I was afraid a SPAM filter cut my emails, so I asked for another email to
contact M2. But all is OK now.

Jeremy asnwered me asap and always with good directions to me.

I know M2 has an excellent customer suport, this is another reason to look
for this antennas to upgrade the station.

Thanks again,

73,
Jorge CX6VM

CW5W in next CQWW´s and ARRL10


-----Mensaje original-----
De: donovanf@starpower.net [mailto:donovanf@starpower.net] 
Enviado el: Jueves, 09 de Octubre de 2008 10:27 p.m.
Para: towertalk@contesting.com
CC: cx6vm.jorge@adinet.com.uy
Asunto: Re: [TowerTalk] M2 customer service

Jorge,

I've never had a problem reaching Jeremy by telephone at 1600Z. 

He and M2 provide superb customer support.

73
Frank
W3LPL

---- Original message ----
>Date: Thu, 9 Oct 2008 16:41:00 -0200
>From: "Jorge Diez - CX6VM" <cx6vm.jorge@adinet.com.uy>
>Subject: [TowerTalk] M2 customer service
>To: <towertalk@contesting.com>
>
>Hello,
> 
>has anyone have another email to reach M2inc?
> 
>I emailed Jeremy as a Sales Associate, he request me to provide him a 
>full adress to quotate a shippment costs and never more received an 
>aswer from him since october 1st.
> 
>I phoned M2 but continues recorded messages and is an international 
>call, so I never get an "human" voice to ask for information in M2.
> 
>And a question i asked him about his help to chose a 20 mts monobander. 
>I am not clear if get the 5 element (20M5) or the 4 element (20M4DX) for
20mts.
>They are 8.2 dBd instead of 7.6 for the CW/low phone portion of the 
>band in acordance with the specifications, but this .6 more costs me 
>more than $ 500, more wind area and 3 times more weight (105 lbs for 
>20M5 and 36 lbs for 20M4DX).
> 
>Thanks in advance for any suggestiond and help.
> 
>73,
>Jorge
>CX6VM
> 
>
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