Honesty in an owner is always appreciated. We have all made those types of
mistakes. Thank you for letting us know. Good Luck
Scott, KB0FHP
-----Original Message-----
From: towertalk-bounces@contesting.com
[mailto:towertalk-bounces@contesting.com] On Behalf Of Rob Locher W7GH
Sent: Thursday, July 03, 2008 12:44 PM
To: towertalk@contesting.com
Subject: Re: [TowerTalk] Rotator question
Gary N5PHT said:
> Greetings,
>
> I am considering the Idiom Press modification kit for the T2X / HamIV
> rotators. Does anyone know how to reach Idiom Press?
> Been leaving messages since Dayton and no response?
>
> Hope this is not considered off topic.
>
> 73 de N5PHT, Gary
Greetings all,
This is Rob, W7GH from Idiom Press. I took over the day-to-day running of
the business from my father Bob W9KNI several months ago.
I've made several rookie mistakes in running Idiom Press. I made the
mistake of not having enough inventory at Dayton this year, and I've been
dealing with a backlog ever since. I've been working like crazy to catch
up, and I should be caught up by the end of next week.
I realize that I've been difficult to reach lately, and I apologize to all
the people whom I've inconvenienced. Once I'm caught up, then customer
service will be much more prompt. In the meantime I'm doing the best that I
can.
73,
- Rob W7GH
Partner
Idiom Press
http://www.idiompress.com/
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