Towertalk
[Top] [All Lists]

[TowerTalk] Cushcraft baluns / lousy customer service

To: <towertalk@contesting.com>
Subject: [TowerTalk] Cushcraft baluns / lousy customer service
From: AA4NC@aol.com (AA4NC@aol.com)
Date: Sat, 7 Nov 1998 12:19:39 EST
Following the advice received here on TT, I called Cushcraft to order one of
their MNXM baluns to use on my 402CD that I am stacking with a new XM240 so
that the phasing and matching would be identical. I was told in no uncertain
terms that they would NOT sell me a balun for the 402CD under any
circumstances. I explained exactly what I was doing, and was told that they do
not sell parts for "other uses" even if it's their OWN *&^%$&* antenna! You
would have thought that the balun was some proprietary invention of theirs to
be sold to the enemy!!
I am really POed at the attitude of Cushcraft on this. I can't think of
another amateur manufacturer that does not sell parts (for whatever purpose)
to hams. 
It makes me want to scrap all of the CC antennas I have here (6 currently),
but I'm frankly tired of doing antenna work right now...

Any ideas on which way to go here? I wonder if I caught someone there having a
bad day, and if talking to someone else at Cushcraft would help? 

Assuming that I can't get one of their baluns, what balun that IS available
most resembles the MNXM? KA1CLX tells me that he has opened one up and it is
built using 3 stacked toroids of unknown type with 3 alternating turns of
RG400. Sounds fairly simple. I'm sure someone else is building a similar balun
that may actually consider selling to me!

Tnx / 73,

Will

--
FAQ on WWW:               http://www.contesting.com/towertalkfaq.html
Submissions:              towertalk@contesting.com
Administrative requests:  towertalk-REQUEST@contesting.com
Problems:                 owner-towertalk@contesting.com
Search:                   http://www.contesting.com/km9p/search.htm


<Prev in Thread] Current Thread [Next in Thread>