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[TowerTalk] US Tower Shipping Times

To: <towertalk@contesting.com>
Subject: [TowerTalk] US Tower Shipping Times
From: amaertz@oppd.com (MAERTZ, A REID)
Date: Wed, 7 Oct 1998 08:08:05 -0500
Having previously worked with a (now defunct) photofinishing equipment
manufacturer who trucked equipment out of Minneapolis to my Southern
U.S. territory, my schedule was always at the mercy of the trucking
companies' delivery times.  Virtually never, that I can recall, did my
customers get more than a day's advance notice--and that much was
rare--of delivery scheduled even though we always specified 48 hour
advance notice required.  About 80% of the time we were notified the
morning of delivery, and sometimes the only notification was the truck
arriving at the site!  

I don't think you can fault US Tower for that part which is beyond their
control.

Reid
WOFVR

> -----Original Message-----
> From: N3SL@aol.com [SMTP:N3SL@aol.com]
> Sent: Tuesday, October 06, 1998 8:02 PM
> To:   MBecker@aol.com; towertalk@contesting.com
> Subject:      Re: [TowerTalk] US Tower Shipping Times
> 
> 
> Ditto here for very recent experience (tower received in early Sept).
> USTower's estimate was within a week of the actual ship date.
> HOWEVER, the
> trucking company called my home at 8:30 on a Friday morning and said
> if the
> tower wasn't off their truck that afternoon, the truck rental was
> $100/day to
> include Sat and Sun!  Needless to say, I wasn't ready.  For whatever
> it was
> worth (my blood pressure, at a minimum), I called USTower and
> expressed my
> "extreme" displeasure....  Naturally, their answer was to the effect
> they
> didn't control the trucking companies.  In their defense (not that
> they
> need/deserve it), the bill of lading clearly said "Call customer 48
> hours
> prior to delivery."
> 
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