Each time I have sent a radio to Tentec, it came back in a new box. It saves
arguments with the shipper over whether or not there was pre-existing damage,
evidenced by the box having signs of crush, or tears, upon delivery to the
carrier.
73 de W6OGC Jim Allen
Sent from my iPad
> On Jun 13, 2015, at 11:25 AM, denton sprague <denton@oregontrail.net> wrote:
>
> man, I hope so!!
> That darn Orion box is one huge puppy! and the rig aint small either…
> My problem is that I love the Orions custom receive audio tailoring…I am very
> hearing impaired and have nothing above 1000 hrz. Nothing including my almost
> new Omni 7 suits me as does the Orion.
> Any of my rigs boxes are stached in the garage…above where the grandkids
> can’t get to them….
>
>> On Jun 13, 2015, at 9:13 AM, Donald Giles <dgcantrade@gmail.com> wrote:
>>
>> Denton,
>>
>> I think T-T is going through some changes and things like the notice you
>> received are part of that. I just had a unit repaired by them and got the
>> very same first email. I ignored it and when the radio was repaired they
>> sent a real notification including the actual labor time and parts costs +
>> tax + s&h. The repair was done and finished in exactly the estimated time,
>> BTW.
>>
>> The good news was that they tossed my jerry-rigged packaging and sent the
>> Eagle back in a real nice OEM shipping box with the new sandwich design that
>> clamps the rig between two plastic layers that allows the unit to “float”
>> without touching cardboard or foam blocks, etc. I reused it when I sold the
>> Eagle to its new owner. Moral: Save the boxes.
>>
>> I think we have to kick back and give T-T some slack for a bit to let them
>> adjust to their new way of doing things.
>>
>>
>> Donald Giles
>> dgcantrade@gmail.com
>>
>>
>>
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>
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