I would love to work for Ten Tec in the Service Dept. Problem is, I am tied
to the Middle Tennessee area due to Family concerns. I have done lots of
older Argonauts all the way through Corsair, Paragon and Omni 6. Nobody has
ask me to repair the newer stuff yet ! I have always found Paul, Gary, John
and the whole crew to be Very Helpful. Once you become accustomed to the
way Ten Tec lays out their schematics and learn some of the common problems
.... they are a Joy to work on.
Final Replacement ....?? 1. Remove old Finals 2. Replace with new ones.
Make sure that all soldering is done neatly using enough heat. Some care is
needed here, there is a fine line between enough heat and too much. 3.
Check and adjust Bias if needed and neatly reassemble the radio, paying
close attention to connectors and the placement of cables. I know of
nothing more that has to be tuned or aligned. If, I had a full Lab Bench I
would probably check things out a lot closer. My equipment is the good
stuff but, very old. Thanks to John Henry, Paul and Gary... and the entire
Ten Tec Staff for their support.
73 de Wade/KJ4WS
On Thu, Jun 13, 2013 at 11:16 AM, Al Sirois <alsirois@roadrunner.com> wrote:
> Thursday, noontime: John Henry:
>
> Thanks for the support of TenTec SERVICE.
> =======
> 6 months ago I tried to have finals replaced in my Delta-II; Service told
> me it was not worth to do it.
>
> ===============
> That should be a decision the the owner should make. They would not give
> me an estimate of repair.
>
> I wasted the $$ for shipping both ways and the normal fee for the bench.
>
> I'm still trying to find someone to replace the finals. Maybe,
> Instructions from the factory could be made available for the owner to do.
> All the advertisement about service didn't come thru for me this time.
> I have had good service from Paul & Gary in the past.
>
> Al Sirois
> N1MHC@arrl.net
> ==============
>
> -----Original Message----- From: John Henry
> Sent: Thursday, June 13, 2013 10:03 AM
> To: Discussion of Ten-Tec Equipment
> Subject: [TenTec] Re Service Queue
>
>
> TEN-TEC does have an opening for a service tech, and the main rig that
> service tech worked on is the Orion models. So, if anyone nearby wants to
> apply, get with Paul Clinton in service and see what happens.
>
> Depending upon the nature of the problem it might affect service turn
> around, but, we are having production techs handle servicing at the moment
> and also one of the Orion engineers is handling the more difficult repairs.
> On average though, they get out rigs per week as fast as when we had a
> dedicated service repair person.
>
> I think what really impacted service times on the Orion is the changes in
> the latest firmware revision. The latest software releases provide features
> that improved the performance to a point that people are hauling out their
> Orion's out of the closet and placing them back on the bench as the main
> transceiver again. We are running into a lot of rigs that were "mothballed"
> and for whatever reason now have some issues. So we are getting bombarded
> with a LOT of rigs whose problems would have been resolved over years, now
> all at once. I guess that is a problem with continuing on with software
> updates providing new features taking them to new performance levels,
> 1 - we don't sell new rigs (why buy a new rig when the performance level of
> the Orions are now jumping ahead of competition? SAF for example, best
> feature added (per several customers inputs) to any rig in years)
> 2 - we have to service more rigs. (rigs that were put in storage, off the
> shelf, and due to whatever reason now exhibit issues that need repair).
>
> I'll quit rambling and get back to work. Enjoy
>
> Thanks, and 73,
> John Henry, KI4JPL
> TEN-TEC Engineering
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