Dave -
Did you call Jim?
Hi Dave -
My apologies if I got this wrong but I think a non Ten-Tec employee provided a
conduit to an appropriate person at Ten-Tec to address your question directly?
If so, I believe the opportunity to talk to Jim directly on the subject matter
is a terrific offer.
About six years ago, I stopped budgeting for trade shows for a US branch of a
company I was controlling with the blessing of the home office overseas.
Instead we sent a rep to "walk the floors" of a select few shows to maintain
and make new contacts. We rented a suite a couple of times to discuss
contracts and do a few demos but otherwise, completely slashed the expense of
shows. And most magazine ads were cut too. Focused marketing campaigns via
the Internet paid off far better. Unlike trade shows, we could quantify the
effort/expense and profit results. Rather than bleed money and time with key
employees at trade shows, we took advantage of the Internet.
None of us knows why T-T has changed their marketing efforts for shows and hard
print ads. They are a privately held company and they (frankly) don't have to
tell us. While the current T-T Net on 40 and 20 meters is just a sliver of
all users worldwide, this and other personal on the air contacts I have made
and the Internet suggests to me the enthusiasm for the T-T product is alive and
well. I know I love my 565 Orion and accessories. I am betting most of us
will continue to support their efforts.
Heck, take this offline and give Jim a call. I would have jumped at an invite
like that. The rest of us may puzzle a bit but I do not think most of us can
afford to make it to shows anymore. Not 100% of us use the Internet either
but it is where most of the marketing effort is directed these days.
Gene. /. K7TXO
Sent from my iPad
On Feb 15, 2013, at 7:59 PM, David and Dianne on Comcast <dhhdeh@comcast.net>
wrote:
> "But, it sure is an odd way of doing business." -- Ya think??
>
> Coupled with the fact that TT has not advertised in QST for the past two
> months and has had no product advertising (except for promoting its own web
> site) in QST since last August, it all does not inspire much confidence with
> customers (of who I am one since 1996) about the current condition or future
> viability of the company.
>
> How can anyone be expected to try their products if there are no dealers, no
> print advertising, IMO, a less than optimum web site and they don't appear at
> all but the one big show. I don't take much comfort in their committing to
> Dayton. Would you expect less? They need to assure us that they will be
> there? Wow.
>
> Elecraft, a similar sized company, seems to understand that the shows, big
> and small, a voluminous, technically oriented web site, Dxpedition sponsoring
> and word of mouth satisfaction are all their significant source of sales
> leads and they do not offer a 30 day trial. As for "no questions" on the TT
> 30 day trial returns ...not exactly true.... as I can attest from the past.
> Lots of questions as to why. The refund was made, but IMO begrudgingly. I
> would not want to try it again.
>
> This mystery surrounding the need for their customers to e-mail Jim Wharton
> about their recent decision, IMO its simply no way to treat customers who
> have growing legitimate concerns based on TT's very public, recent corporate
> decisions. Having run a successful business for 34 years, I can attest that
> it is not the customer's privilege to do business with the company but rather
> the other way around.
>
> I bought an Omni VII last year and do like and enjoy it very much, along with
> my K3. But I will have had hard time convincing others to give it a try in
> light of these recent peculiar corporate marketing decisions, the questions
> they imply and TT chooses to leave unanswered, evoking legitimate concerns .
>
> 73 de N1LQ-Dave
>
>
>
>
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