I hear you Lee. Yes, I am still a loyal TT customer (4 TT rigs so far)
and if they come out with something new, I may just pop for it.
I do really love their rigs and my Orion II is an amazing transceiver.
I also have an Omni VII which is a great rig.
Having worked for small engineering companies myself, I understand their
problems. Unfortunately, updating old firmware does not increase your
cashflow or profitability.
I'm just trying to point out the difference in customer support between
companies after all the B*******g going on here about delayed firmware
releases.
73,
Wayne
K4ELO
On Sun, 01 Mar 2009 22:03 -0500, kc9cdt@aol.com wrote:
> Wayne,
> I can see your points. While I do like the OII very much....I am not sure
> what's going on down at TT.
> Getting OII (and O) finished (for the most part) is certainly not a
> priority there.
> I beleive they are in geneal good people and do a good job of HW tech
> support, but as to the firmware I think they are either not fully
> qualified to do it..or just don't spend the time needed.
>
> The list of issues in this release is rediculous. Yes, it has some good
> features and the RF AGC is back finally (why did they change it anyways)
> so I like the changes for the most part so far. But these common failures
> should have been sorted? long time ago.
> A for effort, but comming up short.
>
> I like TT and I'm supporting TT (USA!) but I cannt believe Jack B. is
> happy with this???
> 73,
> Lee, KC9CDT
>
>
>
>
>
>
>
>
> -----Original Message-----
> From: Wayne Whitman <wwhitman@fastmail.fm>
> To: TenTec List <tentec@contesting.com>
> Sent: Sun, 1 Mar 2009 8:35 pm
> Subject: [TenTec] New Firmware
>
>
>
> After reading about all of the problems, I think that I'll just sit this
> one out. I'm not a waterfall user anyway.
>
> Now I know why I bought a Flex 5000A. Bugs are fixed within hours, or a
> day or two at the most in my experience. Company president, tech
> support, and chief software developer regularly monitor and contribute
> to the reflector. I have had the Flex for 4 months and the Orion II for
> over a year. Under all circumstances I have tried, the Flex equals or
> outperforms the Orion II. It's just a lot more flexible (no pun
> intended) when it comes to operation, plus the filtering is nothing
> short of amazing, and I can get a digital program, a logging program,
> and a dx spotting program all working on CAT at once. Being able to
> accurately 'see' the pileup on dx and the stations responding on what
> frequency is amazing. Just point and click to go the last responder's
> frequency.
> There is absolutely no comparison to the Orion II display. Plus the
> majority of the code is open source so you can even pick from different
> versions, or contribute yourself, or make your own.
>
> Don't think I'm bashing TT here. I have been a loyal TT customer,
> purchasing three new transceivers in the last three years.
> I'm just a convert to what is for me a better rig with much better
> support.
>
> Orion II may just be up for sale soon. I'm thinking about it.
>
> 73,
> Wayne
> K4ELO
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--
Wayne Whitman
Cell:270-282-3550
wwhitman@fastmail.fm
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