>>> You're saying that acknowledging a request
publicly and then not acting on it because it's not a
priority is smart customer service?
In the context of Mr. Yuri "B" - maybe. ;-)
Dream Radio One was Yuri's response to some
frustrations and I just watched them blossum.
My remark was facetious, I have no idea how that tiger
would be tamed.
I would never take your job in a million years, nor
presume to tell Elecraft what they should do.
[TenTec] Information
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To: Discussion of Ten-Tec Equipment
<tentec@contesting.com>
Subject: [TenTec] Information
From: Ten-Tec Amateur Radio Sales <sales@tentec.com>
Reply-to: Discussion of Ten-Tec Equipment
<tentec@contesting.com>
Date: Thu, 29 May 2008 15:12:18 -0400
List-post:
<tentec@contesting.com">mailto:tentec@contesting.com>
>yqj: Referring to Elecraft here as being smart, they
>will state in public that your idea has value - "it's
>on the list", whether or not it's an actual priority.
I'm not sure I understand how that would have
benefited Ten-Tec if we had done
the same thing. You're saying that
acknowledging a request publicly and then not acting
on it because it's not a
priority is smart customer service?
When we've done that in the past vis a vis the Orion
and other radios we've
later regretted it.
73
Scott Robbins
W4PA
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