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To: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Subject: [TenTec] Information
From: Ten-Tec Amateur Radio Sales <sales@tentec.com>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Thu, 29 May 2008 15:12:18 -0400
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>
>yqj: Referring to Elecraft here as being smart, they
>will state in public that your idea has value - "it's
>on the list", whether or not it's an actual priority.

I'm not sure I understand how that would have benefited Ten-Tec if we had done 
the same thing.  You're saying that
acknowledging a request publicly and then not acting on it because it's not a 
priority is smart customer service?

When we've done that in the past vis a vis the Orion and other radios we've 
later regretted it.

73
Scott Robbins
W4PA


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